Repeat "Oops! DVD Fab does not supprt this 4k Ultra HD Blu Ray disc yet"

[nouvelle_vague]

Getting this error message from several discs in a row, from different distributors and different territories. Asking if its a widespread issue before asking to open a ticket and send files, etc

[Mona]

Are you using the latest v13022? Please provide the dvdfab13.log file to us to look into it. Thank you.

[Laprince]

Hi Mona issue with the movie Twister 4K UHD as well with DVDFAB it keeps saying read errors and will not allow me to make a copy but I used other software and it copied it without any issues any reason why only with DVDFAB I get read errors

Please advise

[Laprince]

Hi Mona issue with the movie Twister as well with DVDFAB it keeps saying read errors and will not allow me to make a copy but I used other software and it copied it without any issues any reason why only with a DVDFAB I get read errors i am sending you the log files. Let me know if you need any other logs they were to big to send. sorry some of the files i uploaded are duplicates

Please advise

[Mona]

The files received. We will check it as soon as possible.

[Laprince]

Thank You because like i said i can copy this movie TWISTER 4KUHD with other software to main movie or to an iso full movie with no problem but DVDFAB keeps giving me read errors no matter which module i use as you can see with the logs i have supplied for you

Please advise

[Laprince]

Hi there Mona is there an update to this issue.

Please advise

[Laprince]

Hi there has this been looked at yet !!!

Please Advise

[Mona]

Hi there has this been looked at yet !!!

Please Advise

I wanted to let you know that it is still awaiting attention from our development team. We appreciate your understanding, and I’ll be sure to keep you updated as soon as there is any progress.

[Rich86]

I just received my 4K/UHD "Twister" in the mail from Amazon today. Since it did not include a blu-ray disc, I will create a blu-ray version as a backup to store in the 4K case.
I just ripped the 4K/UHD disc in full copy files/folders mode to my hard disc with no error messages or issues via DVDFab 13025.