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    #1

    DRM Downloader errors on Accessing Season on Amazon

    First time using DRM Downloader, First it wasn't letting me download (no options) but then I updated and now as I access the Season to select the video, it analyzes the metadata and then errors

    Click image for larger version Name: Amazon Error on MacGyver.png Views: 382 Size: 229.9 KB ID: 389758
    Tags: None
    #2
    log files
    Attached Files

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      #3
      I'm getting the same error with v 3.0.1.1. This is for a series I purchased on Amazon UK. In previous versions the download simply failed immediately with an error; now I get the analyzing stage and then the same error as above. Logs included, and thanks for all the quick updates!
      Attached Files
      Last edited by Raelworld; 01-30-2021, 01:05 AM.

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        #4
        Hi, Can we please get some help ?

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          #5
          Hi,

          https://dvdfab-temp.s3-ap-northeast-1.amazonaws.com/download/dvdfab_downloader_3011_8b532f8b.exe


          Please try the new test version and tell me the result, thanks!

          Wilson
          Last edited by Wilson.Wang; 02-01-2021, 07:42 AM. Reason: Update a new test version
          Please post your logs the default location is:
          For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
          For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
          Please use attachment button and attach your most recent, Internal log and post right here.
          If it's the burning issue, please also attach burn log.

          Thanks!

          Comment

            #6
            This seems to work much better (gave me a popup with the episodes in the season and allowed me to start the download), but somehow thinks its a trial version so I'll be stuck after I download 3
            Last edited by ScareDcrow; 02-01-2021, 08:31 AM.

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              #7
              Originally posted by ScareDcrow View Post
              This seems to work much better (gave me a popup with the episodes in the season and allowed me to start the download), but somehow thinks its a trial version so I'll be stuck after I download 3
              Restart DRM Video Downloader should resolve the author problem.

              Wilson
              Please post your logs the default location is:
              For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
              For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
              Please use attachment button and attach your most recent, Internal log and post right here.
              If it's the burning issue, please also attach burn log.

              Thanks!

              Comment

                #8

                Update. It did finish correctly and the file works great. I restarted the app and it doesn't seem to be acting as a trial anymore.
                But...minor issue is that it picks up MacGyver Season 5 as Season 3 so I had to rename the file manually.

                Comment

                  #9
                  Originally posted by ScareDcrow View Post
                  Update. It did finish correctly and the file works great. I restarted the app and it doesn't seem to be acting as a trial anymore.
                  But...minor issue is that it picks up MacGyver Season 5 as Season 3 so I had to rename the file manually.
                  DVDFab Forum - The Boys - Amazon 3.0.1.1

                  Same problem with the TV Show, we are checking the problem.

                  Thanks!

                  Wilson
                  Please post your logs the default location is:
                  For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                  For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                  Please use attachment button and attach your most recent, Internal log and post right here.
                  If it's the burning issue, please also attach burn log.

                  Thanks!

                  Comment

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