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**Chameleon** · 02-18-2023, 08:17 PM

Posted by UR_SOTS
Is this a problem that can be fixed?

I can not reproduce this issue. I think they may need a log from you.

**UR_SOTS** · 02-18-2023, 08:30 PM

Originally posted by Chameleon View Post

I can not reproduce this issue. I think they may need a log from you.

Thanks for the reply how do I get the log file?

**Chameleon** · 02-18-2023, 08:32 PM

C:/Users/user name/Documents/DVDFab/StreamFab/Log

**UR_SOTS** · 02-18-2023, 08:40 PM

Originally posted by Chameleon View Post

C:/Users/user name/Documents/DVDFab/StreamFab/Log

Is this what you are asking for?

Attached Files

**Mona** · 02-20-2023, 04:52 AM

Originally posted by UR_SOTS View Post

Is this what you are asking for?

I will pass the log file to the developer, meanwhile, please try to clean the cache that is under the temp path and the log file to try it again.

**Mona** · 03-06-2023, 07:23 AM

The QA team could not duplicate the problem, please kindly update to the latest v6111 to try again. Thanks.

An Amazon issue StreamFab 6.1.0.8