Max still not working in 6129

[cyberdave03]

I still get the "something went wrong" screen when trying to download a show (see snap 1). However, if I wait long enough, the downloader will download the file. However, when trying to play this, it's unplayable (snap 2).

[cyberdave03]

Log for above Amx post StreamFab.log

[Chameleon]

That file looks corrupted.

[october262]

Log for above Amx post StreamFab.log

try logging out of MAX, restart streamfab and retry singing back in to MAX and retry downloading again.

[cyberdave03]

I have tried clearing the cache and temp files, logging out of and back into Max - no go.
The files (I've tried downloading more than one show) look exactly like the previously unplayable Hulu files reported here (https://forum.dvdfab.cn/forum/softwa...eos-not-usable).
Are others who reported a previous problem with Max (https://forum.dvdfab.cn/forum/softwa...k-in-analyzing) still having a problem?

[fanatic]

I'm having no issues right now with downloading from MAX. Try doing this method though. Find a TV season you want and instead of clicking on it directly click on the 3 dots and view info. I've had to do that at times. Then it analyzes everything for me and starts downloading.

[Chameleon]

I'm having no issues right now with downloading from MAX. Try doing this method though. Find a TV season you want and instead of clicking on it directly click on the 3 dots and view info. I've had to do that at times. Then it analyzes everything for me and starts downloading.

The only problem is its still 720p.

[fanatic]

Yeah I know. Who knows when there will be a 1080p fix. It's better than nothing for now though.

[cyberdave03]

Tried the three dots method, but the outcome was the same. I then took the radical step of completely uninstalling streamfab and reinstalling. I then tried downloading several shows, but the sequence is the same: I got the “something went wrong”screen, followed by the file download, but the files are unplayable. I am stumped and will have to leave this to the development team.
Question: do those of you who aren’t having problems with the max downloader have the ad free or ad supported plan?

[Mona]

I still get the "something went wrong" screen when trying to download a show (see snap 1). However, if I wait long enough, the downloader will download the file. However, when trying to play this, it's unplayable (snap 2).

Which title did you have this download and playback issue?

[cyberdave03]

Mona
I randomly chose the first 3 episodes of the first seasons of Friends, The Big Bang Theory, and The Righteous Gemstones

[efk3]

I just realized I am having the same issue. Everything I've downloaded since Max started working again, (or so I thought), looks the same as cyberdave03's screen shot. The files playback what looks like the correct length and byte size but with no audio and an everchanging color tapestry in place of every episode's video. What a waste of time that was!

[cyberdave03]

efk3

Don't forget to upload the log file.
I also have a backup copy of Streamfab on a second Win 10 Pro computer and I get the same result with that.
Do you have Max ad free or ad supported (the competitor software doesn’t work with the ad supported plan, if you can believe that)?

[Mona]

Mona
I randomly chose the first 3 episodes of the first seasons of Friends, The Big Bang Theory, and The Righteous Gemstones

Thanks for the info, we will check as soon as possible.

[efk3]

I have Max "Legacy with Ads"