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SF 6.1.4.1 (Win) - Pluto - Some Movies Not Capturing, multiple SRT files instead

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    #1

    SF 6.1.4.1 (Win) - Pluto - Some Movies Not Capturing, multiple SRT files instead

    I was pleased to see that a fix was made for Pluto in SF 6.1.4.0. I downloaded 9 titles to test that the "titles are downloading as MP4 despite MKV selected" issue had been resolved, and it was resolved on 4 of the 9 titles I captured. The other 5 were still downloading as MP4.

    Before I had a chance to report this, SF 6.1.4.1 was released. But now those 5 titles aren't downloading at all. And, interestingly, 4 out of the 5 titles downloaded were instead downloaded as multiple SRT files. Example (using "MovieTitle" as the name of the movie):

    MovieTitle0_eng.srt
    MovieTitle1_eng.srt
    MovieTItle2_eng.srt
    MovieTitle3_eng.srt
    MovieTitle4_eng.srt
    MovieTitle5_eng.srt
    MovieTitle6_eng.srt

    Logfiles attached
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    #2
    Did you try to clean the download queue and then reload them to the queue to try it again?

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      #3
      I would not be surprised if this was tied to the complete failure of the system to remux during processing, reported by me in the https://forum.dvdfab.cn/forum/softwa...latest-release discussion. There are times when I stop a download early and a srt file is left behind.

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        #4
        Originally posted by Mona View Post
        Did you try to clean the download queue and then reload them to the queue to try it again?
        Not only did I do that, I also deleted the logfile so that it would contain only this particular problem (to help the developers).

        And, an update to this: Using SF 6.1.4.3, the problem not only still exists, but it also occurred on two TV show episodes:

        Green Acres S03E16
        Green Acres S05E17

        (I did not try to grab the entire series: one of the episodes was not on Roku, and the other one "is" on Roku but when SF attempts to grab it, I get an error message. Will report this in a separate thread)

        Comment

          #5
          Originally posted by TomdeOldMan View Post
          I would not be surprised if this was tied to the complete failure of the system to remux during processing, reported by me in the https://forum.dvdfab.cn/forum/softwa...latest-release discussion. There are times when I stop a download early and a srt file is left behind.
          Thank you!

          Comment

            #6
            The same thing happened to me when trying to download Hawaii Five-0 S05E16. I tried twice, deleting the log and temp files between the two attempts. All the segments download, it then says Processing for a short time, then says Muxing for a short time, then says Failed. 4 subtitle files appear in the download folder but that's all.
            ​
            Attached Files

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              #7
              The report has been received, we will check.

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                #8
                Originally posted by Mona View Post
                The report has been received, we will check.
                I cannot download any Pluto shows! See the https://forum.dvdfab.cn/forum/softwa...latest-release report.

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