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Audio Not working. It is Terrible. Compression Not working. Can't buy until fixed.

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    Audio Not working. It is Terrible. Compression Not working. Can't buy until fixed.

    I have tried compressing movies to save space. The audio when I play it in PLEX has really bad clicking and the audio is out of sync. It is Terrible, you can't watch it at all.

    #2
    Is the same output video playing well through software players like VLC or PlayerFab?
    We will need more info to look into the sync issue.

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      #3
      I will download both and test them out and report back.

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        #4
        Mona, I just now downloaded and installed the lastest versions of both VLC and your PlayerFab. Here is what happens, there is a loud clicking sound and the sound is out of sync. You can see that when they are speaking that the sound is NOT in sync. It is way off. I am trying to compress Star Trek Discovery S01E01.using the default setting in your software. I really want this to work. I want to get the compression to work, then try the AL Enchaner. I like that it is all in one package.I need to get this to work and then test on my Plex server. I need it on my Plex server so I can watch on any TV. Thanks for your help. Tell me what I need to do to help.
        Thanks​

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          #5
          Mona, I was going to test some other tv shows and then some movies, but now it says my trail version has expired. So how can I test to other TV shows or movies? FYI the orginals play fine in VLC and PlayerFab. Also FYI I use StreamFab yo downlaod all my Tv shows and moives. But I still want to be able to compress some a bit more, becuase some sites only give a set size, plus I have older shows I want to go back and compress, rather than having to go back to each site and try and down load again. This may sound like a pain, but adding up moives and tv shows, after awhile you have to look at disk space. Any help would be appreciated. I want to buy this software, but not until I know it works for me. Please help.

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            #6
            Mona,
            I can't report back that this is fixed, as I can't try it out any more. My trail verion has expired. I am not ready to buy yet as, I fear I may have trouble getting a refund. Or I have had the issue that companies keep working on my issue or ticket and my 30 days runs out and so does my refund. So I don't know what to do. I want to try the compression and get it to work. I was then hoping to t get the pro verion. But I am not sure what price it is, as different times and different ways of going in and I get different prices. Do members get discounts? At a stand still. Still using Wondershare, till I can get this figured out.

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