Chopped Up Close Captions

[Just Me]

When I download from Netflix my subtitles are broken and only show partial sentences when I play them back. I am using English.

Anyone else having this problem?

Wynonna Earp episode 5 is a prime example.

[Mona]

We will try to duplicate the subtitle issue.
Please provide all the log files in the Downloader log folder too, thanks.

[Just Me]

OK, here are my logs.

One other thing I have noticed is under settings - General - Default Video Download Quality For Subscriptions I change to Full HD - 1080p but the setting never stays after I exit the program. I have to change it every time I load DVDFab Downloader. Should I make this a seperate issue?

Thanks

[Just Me]

Just did an experiment and it broke up when I downloaded it at regular speed and not in batch mode. I have watched while it downloads and the close caption seems to have all the words while it's playing, just not after download and remux.

[Just Me]

Here are the logs from my test file. Since only 4 files are allowed, I sent the ones with changed dates.Apparently the CelMedia.log is too big (Iget an error trying to upload it), I edited it and sent the bottom part that seems to show a lot of mux audio errors.

I may have other files that are CC corrupted also. I really started paying attention yesterday to actual voice/words.

[Just Me]

Just another follow-up. I have gone back to the separate SRT file for CC. It is a pain to have to load the file for CC. You are on the right track for embedding this. Always something to fix, huh?

I do really like this with the batch downloading, unlike that other one.

[Mona]

OK, here are my logs.

One other thing I have noticed is under settings - General - Default Video Download Quality For Subscriptions I change to Full HD - 1080p but the setting never stays after I exit the program. I have to change it every time I load DVDFab Downloader. Should I make this a seperate issue?

Thanks

I could duplicate it, I have passed it to the developer. Sorry for the trouble.

[Mona]

When I download from Netflix my subtitles are broken and only show partial sentences when I play them back. I am using English.

Anyone else having this problem?

Wynonna Earp episode 5 is a prime example.

What is the country? Also, please give us a link to the episode, thanks.

[Just Me]

My bad. US.

I believe it was Season 2, Episode 5 when I discovered that they were breaking up. Also the one I did my experimenting with. Here is a link:

https://www.netflix.com/watch/801420...b%2Cunknown%2C

BTW, I used HandBrake to remux the subtitles into Episode 1 of Season 2 and it worked fine. Takes over 30 minutes to do. Easier to just use the srt file.

Do I need to make another post about the Video Quality Setting?

[Mona]

US.

I believe it was Season 2, Episode 5 when I discovered that they were breaking up. Also the one I did my experimenting with. Here is a link:

https://www.netflix.com/watch/801420...b%2Cunknown%2C

Received, we will check, thanks.

[Just Me]

I have tried this with 3.0.0.8 and the issue still exists.

Thanks

[Just Me]

Just to correct the above, apparently it is working OK now.

Thanks for the fix. Got tired of all the rst files.