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    Files Missing Audio during remux on Amazon

    I am having issues with some files missing the audio after the remux during a recording session on Amazon. On some occasions the program crashes during remux. I am running DRM downloader 3.0.0.6

    #2
    We need all the Downloader log files to help check the issue, please attach them, thanks.

    Comment


      #3

      Hi,

      Please try the new version and tell us the result, and please post the new log file if you still get the problem.

      DVDFab Forum - New! DVDFab Downloader 3.0.0.7 is released (January 14, 2021)

      Thanks!

      Wilson


      Please post your logs the default location is:
      For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
      For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
      Please use attachment button and attach your most recent, Internal log and post right here.
      If it's the burning issue, please also attach burn log.

      Thanks!

      Comment


        #4
        The audio now makes it into the file, but when I select subtitles to be external they don't make it out of the temp folder. The workaround is to go to the temp folder and grab the srt file. I don't choose the render in file because the MakeToolNix program and handbrake don't see the subtitles from this method. This maybe another issue in and of itself.
        Last edited by electro; 01-14-2021, 05:21 PM.

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          #5
          I have attached my log. I have tried another video and it failed to remux the file.
          Attached Files

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