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Paramount+ good and bad with new version

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  • Mona
    replied
    The log files you posted have been passed to the developers, they will check.

    Leave a comment:


  • arnoldj.home
    replied
    I have had similar problems with Paramount+ Star Trek Discovery. I have processed the first two season with exception of S01E14 & S02E09. I have not started Season 3 yet I would like to get the first two downloaded before moving on the Season 3. Attached are my Log files.
    Attached Files

    Leave a comment:


  • potenial_user
    replied
    I even just tried installing on a fresh windows install, exact same behavior. There doesn't appear to be much of anything in the log that wasn't in th4e previously attached logs
    Attached Files

    Leave a comment:


  • Mona
    replied
    Originally posted by potenial_user View Post
    I was initially able to download the first three episodes of Picard, then they all started failing. I can no longer download ANY episode of Picard even in 3.1.0.5 every time I get error code 306 in the logs
    Please attach the latest drmDownloader log file, thank you.

    Leave a comment:


  • potenial_user
    replied
    I was initially able to download the first three episodes of Picard, then they all started failing. I can no longer download ANY episode of Picard even in 3.1.0.5 every time I get error code 306 in the logs

    Leave a comment:


  • Mona
    replied
    The Picard S01E01 can be downloaded successfully here, we have also added an auto-retry feature in the latest version. Do you still have the same issue with the latest 3105? Please post the latest log file, thank you.

    Leave a comment:


  • potenial_user
    replied
    is there any ETA too fix this issue I've cancelled my subscription and would like to get Picard before it ends

    Leave a comment:


  • potenial_user
    replied
    clearing the cache folder no longer works to fix anything sine the 3.1.03 test patch

    Leave a comment:


  • Mona
    replied
    Originally posted by potenial_user View Post
    so it appears that something in the cache folder is getting corrupted, most movies I've tried do it after downloading, but this episode of Picard seems to foul things up before it even starts

    I can usually delete the cache and then get in a single download but not so with Picard S01E01 even after immediately deleting the cache it fails AND corrupts the cache
    We will test this Picard S01E01 and see what happens first.

    Leave a comment:


  • Chameleon
    replied
    I had the exact same issue with Hulu, I downloaded 2 seasons of a program and then it crashed, and when I restarted the program I could only get the screen to show the main title of the show but no episodes loaded. The other providers worked fine but I really didn't use them enough to test accurately,

    Leave a comment:


  • potenial_user
    replied
    so it appears that something in the cache folder is getting corrupted, most movies I've tried do it after downloading, but this episode of Picard seems to foul things up before it even starts

    I can usually delete the cache and then get in a single download but not so with Picard S01E01 even after immediately deleting the cache it fails AND corrupts the cache
    Attached Files

    Leave a comment:


  • potenial_user
    started a topic Paramount+ good and bad with new version

    Paramount+ good and bad with new version

    the good:
    - downloads are super fast
    - audio is 6 channel AC3 surround
    - audio is 384kbps (would prefer 640, but will settle for what it is)

    the bad:
    - after successfully downloading a episodes of Picard, it no longer downloads and crashes (log attached)
    Attached Files
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