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Stuck on Analyzing Audio & Subtitles Information. (Paramount+)

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    Stuck on Analyzing Audio & Subtitles Information. (Paramount+)

    Hi
    I upgraded to 4.0.19 this morning and since then I have not been able to download anything. I have only tried Paramount+ (that is the only streaming service I currently have with an active subscription).

    I click download it analyses the season and then the episodes and then it remains on Analyzing audio & subtitles information

    I have uninstalled and reinstalled the program (I also chose not the keep my personal information).

    I have attached the logs.
    Attached Files

    #2
    I have passed your feedback to the developer.

    Comment


      #3
      I have been having the same problem with paramount (4.0.19), both with series and movies.

      When I start a download for a series episode, it analyses the episodes in the selected season then proceeds to do the same for all episodes in all seasons.

      I have tried it on both desktop and a laptop (same version), same issue.

      Attached are the logs.
      Attached Files

      Comment


        #4
        Originally posted by saryon007 View Post
        I have been having the same problem with paramount (4.0.19), both with series and movies.

        When I start a download for a series episode, it analyses the episodes in the selected season then proceeds to do the same for all episodes in all seasons.

        I have tried it on both desktop and a laptop (same version), same issue.

        Attached are the logs.
        The developer will check your log files.

        Comment


          #5
          I still get the same error with the latest StreamFab 4.0.2.1. I haven't been able to download anything at all from Paramount+.

          Perhaps StreamFab only supports the US site of that service? Unfortunately, Paramount+ seems to limit its accounts so that they only work in the region where you have signed up. I wasn't allowed to log on at all when connected by a VPN to the USA.

          Are there any plans to support the international sites of Paramount+ soon?

          Comment


            #6
            same here it use to work in 4.0.0.7 here in australia NO VPN . now gets stuck on "Analyzing Audio & Subtitles Information " left a hour still suck
            Attached Files

            Comment


              #7
              Info: os country: "Australia"
              Sorry for the trouble. We currently have a problem downloading Paramount videos in Australia. The developer is trying to find a solution.

              Comment


                #8
                Originally posted by Mona View Post

                Sorry for the trouble. We currently have a problem downloading Paramount videos in Australia. The developer is trying to find a solution.
                Australia only? I'm in Northern Europe and I have the same problem.

                Comment


                  #9
                  Please give version 4.0.2.3 a try and feedback, thank you.

                  Comment


                    #10
                    Just tried 4.0.2.3 and it now works for movies at least, only downside is subtitles/audio language cannot be selected. Movie downloads so far is 1080 and audio is surround ac3.

                    Comment


                      #11
                      Originally posted by saryon007 View Post
                      Just tried 4.0.2.3 and it now works for movies at least, only downside is subtitles/audio language cannot be selected. Movie downloads so far is 1080 and audio is surround ac3.
                      It also is working for series. But I also cannot select the audio language or subtitles.

                      Comment

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