HBOMax: Moonshot 5.0.2.7 H265 - Pixelated/Truncated, 5.0.2.7 H264 ok, 5.0.2.6 H265 ok

[Mike_M]

Tried to download new movie Moonshot from HBOMax after upgrading to 5.0.2.7 at 1920x1080 8019Bps H265 and the video was truncated to a small area at top and pixelated.

Downgraded to 5.0.2.6, downloaded Moonshot from HBOMax H265 3840x2160 & 1920x1080 and both are good.

Upgraded back to 5.0.2.7 for testing to show you, H264 1280x544 good, H264 1920x816 12806Bps good.

But - H265 1920x108 11399Bps produced bad again.

Did another movie HBOMax Freeguy 5.0.2.7 H265 1920x816 13292Bps just for testing and it's good.

Put descriptions in list of files to make it easier to see what I'm saying. :-)

Summary:

5.0.2.7 is having a problem with HBOMax, Moonshot movie when using H265, but not with H264.

5.0.2.6 didn't have any problems with HBOMax Moonshot movie using H265.

[knighter]

What kind of player you get this playback problem?
Please send the URL link about this video.
Please attach the StreamFab.log for us to check.

[Mike_M]

Cleared StreamFab logs, re-downloaded, same bad results.

HBOMax Moonshot (movie) 1920x1080 11399kbs H265 Bad!

Using:

PlayerFab 7.0.0.7
StreamFab 5.0.2.7
VLC 3.0.16

Bad Playback (pixelated video) with:

VLC
PlayerFab

Attached Files:

Logfile for StreamFab
Logfile for PlayerFab
Screenshot of bad playback VLC
Screenshot of bad playback PlayerFab

Summary: (Included this again, for developers to notice in this reply :-)

5.0.2.7 is having a problem with HBOMax, Moonshot movie when using H265, but not with H264.

5.0.2.6 didn't have any problems with HBOMax Moonshot movie using H265.

[Mike_M]

I attached the Log files in zipped format in above response, they are not showing? :-(

Will attach the unzipped files to see if those upload.

[Mona]

Thank you for the detailed info, we will check.

[Mike_M]

Thanks Mona!

It was really just annoying since downgrading to previous version and/or using a different resolution was an ok resolution for me.

I just wanted to let ya'll know in case it's something that the programmers needed to address.