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Audio problems with specific d/ls on P+ and Dis+

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    Audio problems with specific d/ls on P+ and Dis+

    Greetings,

    I am having some odd audio issues with a TV show and a movie, each hosted on a different service.

    Downloads of "Anchorman" from Paramount+ have descriptive audio, even though that isn't even an option in StreamFab when selecting the movie. I downloaded it twice - once with each of the last two releases and got the same result. So far, I haven't seen this problem on any other media from P+.

    On Disney+, all episodes after episode 1 of "TRON: Uprising" are downloading with German audio, even though English is selected (to be clear, episode 1, "Beck's Beginning", downloads with the selected English audio as expected). I downloaded multiple episodes several times with the last 2 releases and got the same result. So far, I haven't seen this problem with any other media from D+.

    If you are unable to verify these, I'll gladly redownload the files and upload the corresponding logs.

    Thanks for your help!

    #2
    Please always provide the StreamFab log file to better check the problem. The log file contains important stuff that could help address the problem, thank you.

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      #3
      Here are the logs (including the install.log just in case something may have gone wrong during install or an update).

      Please note that I was able to get a clean download of Anchorman from Paramount+ - the problem may have been on their end as the copy I have now is lower bitrate video and audio than what they were offering the last time I tried to d/l the movie about a week ago. This part of the issue can be considered resolved.

      Unfortunately, TRON: Uprising, on Disney+, is still downloading in German - specifically, episodes 2 through 19 (the entire season, except the first episode).

      Thank you for your help!
      Attached Files

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        #4
        Ok. For the downloading in German issue, we will check.

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