In case you didn't see it, I've attached an email from Xfinity (Comcast) about getting free Peacock Premium. When Peacock started up, Xfinity gave users Premium for free. That is set to end at the end of this month. The good news is that if you signed up for Xfinity Rewards and have been a customer for a certain amount of time, you can still get Peacock Premium for free. Unfortunately I don't know how long that certain amount of time is but I'm sure they'll tell you if you are eligible or not when you put in for the reward. So, if you think you might qualify be sure to sign up for the Rewards program at https://customer.xfinity.com/rewards.
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Originally posted by Cats4U View PostIn case you didn't see it, I've attached an email from Xfinity (Comcast) about getting free Peacock Premium. When Peacock started up, Xfinity gave users Premium for free. That is set to end at the end of this month. The good news is that if you signed up for Xfinity Rewards and have been a customer for a certain amount of time, you can still get Peacock Premium for free. Unfortunately I don't know how long that certain amount of time is but I'm sure they'll tell you if you are eligible or not when you put in for the reward. So, if you think you might qualify be sure to sign up for the Rewards program at https://customer.xfinity.com/rewards.
Last edited by october262; 06-12-2023, 12:51 AM.
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I finally got an email telling me how to Activate the Reward.
One of the simple steps that they fail to tell you about is that you have to X-out an advertisement pop-up (hmm, what other company does that remind me of?) and 2 other unrelated notifications before you even get to see the Peacock banner where you can click Activate Now in Step 1. So, if you are stuck, like I was, X-out of all the garbage on the screen and the Peacock banner will finally appear.
They are still bastards and I hate them.
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Originally posted by crarbo1 View PostI just checked Peacock and I am now locked out. I went on Xfinity website and didn't see this reward and I am a Diamond member. I'm doing this on my computer. Do I have to do it somewhere else?
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Let's start from the beginning - Did you redeem your Reward at the place found in the first email you should have received? The one I posted in message # 1 above.
After that you should receive an email showing your monthly bill and it will list Peacock as $0.00.
Then if you go back to the Rewards page, down at the bottom, there is My Activity, and that is what I got in message # 7 above. And surprisingly it still tells me that my award is not available at this time even though I clearly have Peacock again. Ignore it. I don't know why they make something so simple so complicated and contradictory.
Finally you should get an email like in # 8 above. Make sure you X-out any advertisements or notifications on your account page and you'll finally be able to see the Peacock banner with the Activate button. From there just follow the directions.
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Thanks for the info. Long story short, if finally gave me the option for that reward. It wasn't showing up on my rewards page like it should have. Per this article, https://cordcuttersnews.com/comcast-...-need-to-know/ there was an issue, so it was an issue on Xfinity's end. A big surprise I know. Eventually it did show up and I did eventually get the email to activate and I was able to do so relatively smoothly.
Thanks again for the information.
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