Crashes shortly after startup when updated. Clean install required

[gfyss]

Just tried to "update" from 2.2.0.1. 2.2.0.2 attempts to start, but locks up with the screen below until it automatically closes about 2 minutes later. Clicking in the window results in the typical "program not responding" message from Windows. I had to uninstall the application (kept my settings) and re-install to get it to work again.

Bottom line: The auto-update process broke the application

[jrogers1965]

I auto updated and had problems, I uninstalled everything & did the offline installer, with pretty much the same results. Didn't keep my settings though & installed without Admin privileges. Problems with updating to new versions are happening too often. Very disappointing

[Wolly]

Hi, gfyss and jrogers1965. Can you provide us the log files, so we can analyze the issue and fix it asap.

[jrogers1965]

Hi, gfyss and jrogers1965. Can you provide us the log files, so we can analyze the issue and fix it asap.

I totally deleted everything from my computer, but I'll go back & double check.

[jrogers1965]

all fixed!!