HBO Max cannot play anything

[girdnerg]

When I try to play a movie on HBO Max, the pop-up that asks if I want to add to queue or download comes up but no matter which one I select, it says it cannot play title and hangs up.

Here are the logs for trying to play "Frightners" and "Blade II"

[Mona]

Sorry for the trouble. We are working on a new solution for downloading HBO Max videos, please kindly wait, thank you.