Originally posted by Digi421
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Amazon Prime Germany not working at all
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That's what I am doing, I click the movie title. Previously it would just go back to the movies selection but now it simply plays the video with no option of downloading it. As you can see from the screenshot, it says "Ready to download" and "Wait for playing back a video".
I wonder if Amazon Prime Germany works for anyone at all, or if there's just something wrong with my PC (or with me ;-) ).
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Originally posted by Digi421That's what I am doing, I click the movie title. Previously it would just go back to the movies selection but now it simply plays the video with no option of downloading it. As you can see from the screenshot, it says "Ready to download" and "Wait for playing back a video".
I wonder if Amazon Prime Germany works for anyone at all, or if there's just something wrong with my PC (or with me ;-) ).
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Originally posted by Digi421 View PostI have all those files in that directory, have exempted the entire DVDFab directory from AV scanning but still no luck.
The browser within StreamFab is not my default browser, is it? Because the context menus don't match (I use Firefox as my default browser).
Please completely remove the StreamFab, delete its folder in Documents, and then download and install the offline version https://dvdfab.cn/mlink/download.php?g=StreamFab_x64 to try again and feedback with the latest log files. We will release a new version 5.0.0.6 soon, please kindly wait. Thank you.
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I have completely uninstalled Streamfab and installed the latest version (5.0.0.9) from the link you provided.
Nothing has changed, Amazon Prime Germany still does not work at all. It plays the video in the StreamFab browser but does not catch the download.
I did notice a popup in the video, translated into English it says:
"Due to content restrictions your browser does not support playing High Definition. Please update your browser in order to best use Prime."
Logs are attached.Attached Files
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Originally posted by Digi421 View PostDear StreamFab team, is there any update available? Amazon is one of my 3 paid streaming services and I still can't use it. I'm happy to help troubleshoot in any way.
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As mentioned before I do have the same problem. I haven‘t found the problem‘s source by now, but I was able to rule out Kaspersky, ShutUp10 or the installation itself as the source.
Good news is I found a Workaround
Just create a new Standard User in Windows 10, log into it and try streamfab (if installed properly it should be available for the new user without reinstalling)
So I think it has something to do with the per user settings in Windows.
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Originally posted by spikeball View PostAs mentioned before I do have the same problem. I haven‘t found the problem‘s source by now, but I was able to rule out Kaspersky, ShutUp10 or the installation itself as the source.
Good news is I found a Workaround
Just create a new Standard User in Windows 10, log into it and try streamfab (if installed properly it should be available for the new user without reinstalling)
So I think it has something to do with the per user settings in Windows.
As you said, it's a workaround, not a fix. But it will give the developers a very good starting point (and will allow me to finally downlaod the Grand Tour episodes, even if on a temporary account).
Mona, if you could forward this information to the developers, I hope they can find the root cause and fix it. I am happy to provide any kind of troubleshooting data they require.
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Originally posted by Digi421 View Post
You, sir, are a real hero!!!! I did the same, created a new local account and it works!! THANK YOU!
As you said, it's a workaround, not a fix. But it will give the developers a very good starting point (and will allow me to finally downlaod the Grand Tour episodes, even if on a temporary account).
Mona, if you could forward this information to the developers, I hope they can find the root cause and fix it. I am happy to provide any kind of troubleshooting data they require.
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