The DVDFab Office will be closed for a few days (10.01~10.07) to celebrate the National Day holidays. This may cause some delays if you have an outstanding support ticket during this time, however, automated functions like purchases and the forum are still running.
Thanks for your understanding and patience and will get back to you after the holidays.
finally it is start to download something however notice below :
1- It take long time for analysing
2- after download almost complete & while processing failed msg appear either after download or before
3- It download it as 720 only & not 1080
I try to upload the log file but it is more than 6 MB
I was not able to download from Apple TV, analying would time out. I downloaded the offline version and installed it and I am able to download from Apple TV now, although it is 720p.
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