5.0.2.7 Youtube download problem

[blackett]

Hi,
After uninstalled my 5.0.2.4 I installed Streamfab 5.0.2.7. I tried youtube download. All the video downloaded from youtube are with no sound. Please kindly check this. Thanks.

[Mona]

We are sorry for the trouble, the issue is known, but it has been fixed in the coming version, please kindly wait for the update.

[blackett]

Hi,
After uninstalled 5.0.2.7 and re-installed 5.0.2.8, I seems now that video downloaded is with sound. But there is still one issue not solved. I can choose the resolution of the video and youtube download will show the right resolution during downloading. After finishing downloading, the resolution of the video is always 1080p and the format of the video is always mp4 even I choose mkv.

Please kindly check this. Thanks.

[Mona]

The video settings under VIP Services will not take effect on YouTube Downloader, so if the source video is an MP4, it will be downloaded as MP4.

[blackett]

Hi, In the past I can choose the resolution for examples 4k and the output file is 4k file. Now with new version I choose 4k youtube, the youtube download shows it is downloading 4k resolution. But when I check the output fold. The final file is always 1080p now matter which resolution I choose. Please kidnly advice. Thanks.

[Mona]

Hi, In the past I can choose the resolution for examples 4k and the output file is 4k file. Now with new version I choose 4k youtube, the youtube download shows it is downloading 4k resolution. But when I check the output fold. The final file is always 1080p now matter which resolution I choose. Please kidnly advice. Thanks.

Please give me the video link and the log file, I will get the QA team to test it.