HBO Max

[bdg]

Hi noticed the two problems below when downloading from HBO Max wiht 5.0.3.2:

1. Subtitles don't always download
a. Movies that did download subtitles
I. The Purge
II. Death on the Nile
III. Shrek the Third
b. Movies that don't download subtitles even when found after analyzing video
I. The Forever Purge
II. Beetlejuice
III. Friday, Next Friday, Friday After Next

2. Failure analyzing Full House. I was able to download seasons 1 - 4 then it got stuck now when I go back to download the remaining seasons it fails on analyzing even after clearing out the queue.

[Chameleon]

You can add Better Call Saul to that list, Season 6 no Forced English subs.

[TheGoof]

You can add The Searchers and Summer of '42 no subtitles coming down.

[AGuyWithAComputer]

I've opened a post for this before, but it never got any response or fix

Fullmetal Alchemist: Brotherhood Season 01 Episode 42 does not download subtitles, The other 63 do.

[Mona]

I have passed the no subtitle problem to the QA team for testing.

[bdg]

Thanks, I am adding the following to the list that doesn't download subtitles.:

The Staircase

Also when trying to download this I got a DRM message stating that because of new DRM the video can only be downloaded in 720p.So looks like they added or updated DRM protection again.

[Down2Earth]

Also when trying to download this I got a DRM message stating that because of new DRM the video can only be downloaded in 720p.So looks like they added or updated DRM protection again.

You didn't read the change log for 5.0.3.2?
DVDFab Forum - New! StreamFab 5.0.3.2 is released (April 29, 2022)

Can only download HBOMax at 720p right now for new releases

[Mona]

The subtitle problem is fixed, please kindly wait for the coming v5033 and then try again, thank you.

[ecsjjgg]

My subtile problems was NOT fixed in v.5.0.3.3, I try to download S04 of A.P. Bio from HBOmax, and no subtitles download, except for English

[Mona]

My subtile problems was NOT fixed in v.5.0.3.3, I try to download S04 of A.P. Bio from HBOmax, and no subtitles download, except for English

Please provide the StreamFab log file for checking the problem, thanks.

[ecsjjgg]

Here is my log

[Mona]

Here is my log

Okay, we will check.

[Justin]

when is the 1080p coming back for new content

[bas]

Something is wrong or not they can't solve this problem or have an agreement with HBO Max

[Chameleon]

Forced subtitles still do not work on Apple+ or any other platform. I do have them checked in the setting and when the movie appears.