Hello,
I'm having a problem downloading subtitles from HBO Max.
It happens to me first with "Language Lessons"; At first I get a warning that the movie will be downloaded in low resolution due to new DRM issues; but that's not the problem... the problem is that even if you check to download the subtitles, it doesn't. On two occasions I have tried to do it and none download selected subtitles (there are two: English and Spanish)
I also did a test with the first episode of "The Staircase" and exactly the same thing happens: even if I check the three available subtitles, none of them download.
With old movies or shows, it does download the subtitles correctly; I think it only happens with the new DRM.
I would appreciate reviewing the software to fix the download of subtitles.
I'm having a problem downloading subtitles from HBO Max.
It happens to me first with "Language Lessons"; At first I get a warning that the movie will be downloaded in low resolution due to new DRM issues; but that's not the problem... the problem is that even if you check to download the subtitles, it doesn't. On two occasions I have tried to do it and none download selected subtitles (there are two: English and Spanish)
I also did a test with the first episode of "The Staircase" and exactly the same thing happens: even if I check the three available subtitles, none of them download.
With old movies or shows, it does download the subtitles correctly; I think it only happens with the new DRM.
I would appreciate reviewing the software to fix the download of subtitles.
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