Disney+ can't download some episodes

[corey75]

One of the handful of episodes I'm having issues with on Disney+ is Doug season 1 episode 12.

I can download it just fine with competitors, but streamfab won't download this episode regardless of options selected for audio & subtitles.

Anyone else available to test it out and see if I'm the only one with this problem?

[Mike_M]

One of the handful of episodes I'm having issues with on Disney+ is Doug season 1 episode 12.

I can download it just fine with competitors, but streamfab won't download this episode regardless of options selected for audio & subtitles.

Anyone else available to test it out and see if I'm the only one with this problem?

Corey,

Win10/64 with StreamFab 5.0.3.4

Just tested Disney+ Doug S01E12 and it downloaded & played ok here.

1. I would first upgrade to 5.0.3.4 (that's what I'm on now)

2. Did you try clearing cache & queue files?

Delete C:/Users/"Your Computer ID Name"/Documents/DVDFab/StreamFab/Temp/*.*

3. Then uninstall & reinstall from offline full install if that didn't help?

https://dvdfab.cn/mlink/download.php?g=StreamFab_x64

4. If you did, and still have the problem you need to submit log files for them to look at.

Just another user...

Mike

[corey75]

Corey,

Win10/64 with StreamFab 5.0.3.4

Just tested Disney+ Doug S01E12 and it downloaded & played ok here.

1. I would first upgrade to 5.0.3.4 (that's what I'm on now)

2. Did you try clearing cache & queue files?

Delete C:/Users/"Your Computer ID Name"/Documents/DVDFab/StreamFab/Temp/*.*

3. Then uninstall & reinstall from offline full install if that didn't help?

https://dvdfab.cn/mlink/download.php?g=StreamFab_x64

4. If you did, and still have the problem you need to submit log files for them to look at.

Just another user...

Mike

Thanks for checking that out, I appreciate it! I had to downgrade from the latest back to 5.0.3.3 because it was closing unexpectedly.