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    Peacock download crash

    Hi,

    Is anyone experiencing that StreamFab crashes when downloading from Peacock? It downloads from 0-2%, then stops for approx. 30-60 secs and it crashes. Tried with my Desktop and Laptop with same result.

    #2
    Not I. I just did a test run of downloading 2 Office Superfan Episodes, the Season 4 premiere of Love Island and a movie, Oceans 11. Not a bit of trouble. Which video are you trying to download? Be sure to send StreamFab log to Mona/Customer Service.

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      #3
      Originally posted by Cats4U View Post
      Not I. I just did a test run of downloading 2 Office Superfan Episodes, the Season 4 premiere of Love Island and a movie, Oceans 11. Not a bit of trouble. Which video are you trying to download? Be sure to send StreamFab log to Mona/Customer Service.
      It's videos under 2022 World Athletics Championships (Sport category). I tried to dl a few of them and they all crashed.

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        #4
        Are you, by any chance, trying to download a Live sporting event? If you are, I don't think you can. Maybe Mona can jump in here and advise us if it is possible. On the other hand, I was able to download a "Repeat" of an event without any problem. If you tried to do a "Repeat" and you crashed, again, be sure to send your StreamFab.log in. Just thinking... the video file size is kind of large so do you have enough storage space? Probably not the case but I figured I'd throw that out as a possibility that might cause a crash.

        Click image for larger version

Name:	Screenshot 2022-07-22 2.47.23 AM.png
Views:	212
Size:	31.4 KB
ID:	412823

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          #5
          Please provide the StreamFab log file to better check the problem, thanks.

          Comment


            #6
            Originally posted by Cats4U View Post
            Are you, by any chance, trying to download a Live sporting event? If you are, I don't think you can. Maybe Mona can jump in here and advise us if it is possible. On the other hand, I was able to download a "Repeat" of an event without any problem. If you tried to do a "Repeat" and you crashed, again, be sure to send your StreamFab.log in. Just thinking... the video file size is kind of large so do you have enough storage space? Probably not the case but I figured I'd throw that out as a possibility that might cause a crash.

            Click image for larger version

Name:	Screenshot 2022-07-22 2.47.23 AM.png
Views:	212
Size:	31.4 KB
ID:	412823
            I'm trying to download from the 2022 WC Replay-section (screenshot). Every time around 0-2% Streamfab crashes. I never had them before until latest update.
            Attached Files

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              #7
              Originally posted by Mona View Post
              Please provide the StreamFab log file to better check the problem, thanks.
              Hi Mona,

              Sure.

              Attached Files

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                #8
                Originally posted by fosman View Post

                Hi Mona,

                Sure.
                I've forwarded the log file to the developer.
                Meanwhile, please delete the two folders and then run StreamFab to try again and see the result.
                %HOMEPATH%/Documents/DVDFab/StreamFab/Temp
                %HOMEPATH%/Documents/DVDFab/StreamFab/log

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