Looking to get some assistance with connectivity issues - forget it. As it's now Friday at StreamFab HQ, and it looks like Online Help is disabled in the face of a bad rollout and multiple connectivity issues, we're all on our own until Monday - I'm not taking any bets as to whether we'll ever hear from anyone on this forum again. It looks like this software is a sinking ship.
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Our staff was away celebrating our National Day holiday, sorry for any inconvenience it has caused. We've just back, shall you have a problem using our software, please kindly offer us more info, thanks for your support. -
Mona, your staff has been gone for an entire week, and right after a 17-hour server crash that no one took care of because you don't monitor anything outside of M-F office hours. And as it's now the weekend, that means there's still no online support for anyone until Monday.Originally posted by Mona View Post
Again, I'm not holding my breath - do you ever think about what a week-long completely unresponsive site looks like to potential customers?Comment
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