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    Trouble with TELASA downloader

    It was said that the download failure problem was fixed in version 6.1.0.2, but the problem of ending the download that I have been asking for more than half a year has not been resolved. I really hope you will fix the problem soon.
    Once again, I am attaching my previous post.​

    [Most of the files downloaded by the TELASA downloader are missing the last 3 seconds or are files in which only the audio is played while the video is stopped (in this case, the bottom is also missing).

    Example: "Roppongi Class" Home DCver.( https://www.telasa.jp/play/199488 ) ]​

    #2
    I will have the QA team check, please feedback with the latest log file too, thanks.

    Comment


      #3
      I tried to attach the latest log file,【Log.zip
      Upload failed due to your usergroup's upload quota. This file will require 14.4 KB but you only have 4.8 KB of 1.91 MB remaining.​】and cannot be attached.


      I did some DL and checked again.
      "Roppongi class" director's cut Home is the same as before, the last 3 seconds of the video freezes and the buttocks are missing.
      "Metropolitan Police Department Outsider" Home [https://www.telasa.jp/play/207992] originally has a delivery time of 49 minutes and 48 seconds, but there are also freezes and missing parts, and the finished file is 49 minutes and 45 seconds. am.
      “Metropolitan Police Department Insider-Police Department, Maki Yonemitsu’s Lunch Investigation-” PR [https://www.telasa.jp/play/208009] will download 30 seconds of delivery time, but the buttocks will freeze for 3 seconds. doing.
      Not limited to the above, most of the DL files are frozen and missing the last 3 seconds. Please fix it.​​​

      Comment


        #4
        maasa_maasa,

        <<Off-topic but important>>
        Due to a bug in the Forum software, you are technically not considered a member of this forum. That is why it takes so long for any message you write to be accepted by the Forum. Also, it delays the actual posting of your message by a day or more, resulting in the message appearing, perhaps, on page 2 or 3 or more. Most forum readers (including staff, it appears sometimes) only tend to read page 1 and so no one reads your message and in turn will not offer you help with your problem.

        To All: If you look at a message you have written and there is not the word "Member" (in some form such as Member, New Member, Junior Member) under your avatar, you are experiencing the same situation.

        To fix this, write to Mona or some other member of the staff to have them turn on the switch to make you an actual member of the Forum.​

        Comment


          #5
          Cats4U

          Thank you for kindly letting me know.
          appreciate. Using your advice, write a message to Mona.​

          Comment


            #6
            Originally posted by maasa_maasa View Post
            Cats4U

            Thank you for kindly letting me know.
            appreciate. Using your advice, write a message to Mona.​
            Hi, to where did you send it? Please just delete the whole log folder and then try again. It will generate a new log file that should be smaller, please send it to us.

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