StreamFab MAC 6.1.1.2: Amazon Prime > Can't download Superman & Lois (any Season)

[Duke1935]

Hello developers,
I'm sorry, but I can't download any episode or season of the series Superman & Lois.
After the analysis the following error message appears: "Failure accessing video information, please check your network connection or contact us for help."
Other series work until now.

Thanks in advance

[Mona]

Can you view the episodes of the series?
Try to playback it on the web browser and then copy the link and paste it into StreamFab and see the result.

[Duke1935]

I have already tried > same result with error message

[Mona]

Please restart the software, and then attach a new copy of the log file, thanks.
Your previous one is not completed.

[Duke1935]

ok

[smy]

Any news? I have the same problem with Amazon Germany....in the last 3 months only 50% of my downloads work, for the others I receive the same error message as above...

[smy]

To make it more clear: some movies work for the first try, some never...

[Mona]

Any news? I have the same problem with Amazon Germany....in the last 3 months only 50% of my downloads work, for the others I receive the same error message as above...

Mac version 6.1.1.2, the developers will check your log file.

[smy]

seems that latest version solved the problem - thanks!