Discovery+ Issues

[HAMsmoke]

Trying to download the recently added Destination Fear: Trail to Terror. It analyzes, but only delivers the Trailer, and not the feature. This is not the only program with this problem, only the most recent that I have run across. Any comments?

[october262]

Trying to download the recently added Destination Fear: Trail to Terror. It analyzes, but only delivers the Trailer, and not the feature. This is not the only program with this problem, only the most recent that I have run across. Any comments?

please provide the latest streamfab log to help with the issue.

[HAMsmoke]

Here is the log file. StreamFab.log

[Mona]

Trying to download the recently added Destination Fear: Trail to Terror. It analyzes, but only delivers the Trailer, and not the feature. This is not the only program with this problem, only the most recent that I have run across. Any comments?

To confirm, can you view the show correctly on a web browser?

[HAMsmoke]

Yes, I can. I use Chrome. No problem streaming the almost 1 1/2 hour show. When I click the feature (I tried clicking in two places), I get the analyzing video URL panel, but then only the 1 minute 17 second trailer shows as an option to download.

[Mona]

Yes, I can. I use Chrome. No problem streaming the almost 1 1/2 hour show. When I click the feature (I tried clicking in two places), I get the analyzing video URL panel, but then only the 1 minute 17 second trailer shows as an option to download.

I see, the QA team will test it.

[HAMsmoke]

Hi Mona - just wondering if anything is happening on this front?

[Mona]

Hi Mona - just wondering if anything is happening on this front?

I am afraid that there isn't an update from the developer team regarding this problem yet.