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    primevideo seasons are not compleated

    Hello,
    waiting for the resolution of the issue here: https://forum.dvdfab.cn/forum/softwa...ish-audio-only I have bought the prime video pack and I have very surprired to see that is not working. Indeed, some seasons are not compleated even if on the site prime video they are compleated. I attach a picture as example

    Click image for larger version

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    #2
    Please provide the StreamFab.log file as well. Thanks.

    Comment


      #3
      Originally posted by Mona View Post
      Please provide the StreamFab.log file as well. Thanks.
      Hello ..
      StreamFab.log

      Comment


        #4
        Originally posted by Daglieloalgatto View Post
        Hello ..
        [ATTACH]n424364[/ATTACH]
        The file is received, thanks.

        Comment


          #5
          Yesterday I saw all the episodes except those after 25, after the update to version 6.1.4.0 I no longer see the episodes I attach an image of the series the nanny​

          Click image for larger version  Name:	new.jpg Views:	0 Size:	25.9 KB ID:	430225

          Comment


            #6
            Originally posted by Daglieloalgatto View Post
            Yesterday I saw all the episodes except those after 25, after the update to version 6.1.4.0 I no longer see the episodes I attach an image of the series the nanny​

            Click image for larger version Name:	new.jpg Views:	0 Size:	25.9 KB ID:	430225
            Please clean the caches and then run StreamFab to try again, and please feedback with the latest log file, thanks.

            Comment


              #7
              Originally posted by Mona View Post

              Please clean the caches and then run StreamFab to try again, and please feedback with the latest log file, thanks.
              Nothing to do with the cache. We have confirmed that the fix is working on Amazon US (amazon.com) but not for other regions (primevideo.com)

              An season with more than 25 episodes, StreamFab will show 0 episodes. This is explained here

              Comment


                #8
                Originally posted by Mona View Post

                Please clean the caches and then run StreamFab to try again, and please feedback with the latest log file, thanks.
                How do I clear​ caches?

                Comment


                  #9
                  Originally posted by Mona View Post

                  Please clean the caches and then run StreamFab to try again, and please feedback with the latest log file, thanks.
                  Cleaning the caches doesn't change anything.

                  StreamFab.log

                  Comment


                    #10
                    OK. The developer team will check it as soon as possible.

                    Comment


                      #11
                      Originally posted by Mona View Post
                      OK. The developer team will check it as soon as possible.
                      after the last update the program stopped working

                      Comment


                        #12
                        I upgraded today and it stopped working so I had to reinstall 6.1.4.0, but I don't know if I had the same problem you did. It would either freeze before downloading, or not open at all.

                        Comment


                          #13
                          Originally posted by wyhtmgm View Post
                          I upgraded today and it stopped working so I had to reinstall 6.1.4.0, but I don't know if I had the same problem you did. It would either freeze before downloading, or not open at all.
                          where did you get version 6.1.4.0 ?

                          Comment


                            #14
                            Originally posted by Daglieloalgatto View Post

                            where did you get version 6.1.4.0 ?
                            Looks like you can still get it here DVDFab Forum - New! StreamFab 6.1.4.0 is released (September 06, 2023)

                            If you don't have the space on your drive/computer, you should get a USB jump drive and keep at least the last 5 upgrade/versions on it to fall back on that worked for you. It may not have the upgrades for the changes that the streaming sites are changing up on but if one or two works that you like and use it's a toss-up until Streamfab fixes what they broke. ​(Downloading the upgrades to save from the offline versions to your USB jump drive or computer drive for clarity)
                            Last edited by Down2Earth; 09-10-2023, 11:05 AM.

                            Comment


                              #15
                              Originally posted by Down2Earth View Post

                              Looks like you can still get it here DVDFab Forum - New! StreamFab 6.1.4.0 is released (September 06, 2023)

                              If you don't have the space on your drive/computer, you should get a USB jump drive and keep at least the last 5 upgrade/versions on it to fall back on that worked for you. It may not have the upgrades for the changes that the streaming sites are changing up on but if one or two works that you like and use it's a toss-up until Streamfab fixes what they broke. ​(Downloading the upgrades to save from the offline versions to your USB jump drive or computer drive for clarity)
                              your link just downloads the latest version - 6.1.4.1 older versions can be downloaded via the extended download service in the member center.

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