6.1.1.7 Crashing downloading Dr Oakley Ukon Vet Disneyplus

[bdg]

The above crashes every time it reaches s11E03 in the queue

[Mona]

I have passed the log file to the developer for checking.

[bdg]

Just an update its now crashing on other series as well with the latest streamfab version

[Mona]

Did you try deleting the previously failed queue and then adding the video to download again?

[bdg]

Did you try deleting the previously failed queue and then adding the video to download again?

I did, and got the same behavior. Streamfab starts the process will then crash and disappear.

[bdg]

Just noticed that this seems like it could be related to having to try and download videos multiple times that was reported in a previous thread. If I try and download a series instead of some episodes failing the program crashes and closes. If I open and repeat this enough it will download the episode. So not its killing the application instead of just failing on the episode

[bdg]

This happening with other shows on disneyplus and the latest version of streamfab

[Bazzu85]

I can confirm the crash. I'm stuck at Simpsons s33e16..
here's my log: StreamFab.log
v 6.1.2.1
and here's a video: https://youtu.be/A1UX1QyLoEk
After a while stuck in downloading the app crash

[bdg]

Mona Any status on this?

[Mona]

Mona Any status on this?

I am afraid not, the QA team could not duplicate the download crash issue.

[Mona]

I can confirm the crash. I'm stuck at Simpsons s33e16..
here's my log: StreamFab.log
v 6.1.2.1
and here's a video: https://youtu.be/A1UX1QyLoEk
After a while stuck in downloading the app crash

The log file doesn't contain the download process info. Please try to remove the download queue, run the latest v6122 to add the video to try again and see the result.

[Bazzu85]

The log file doesn't contain the download process info. Please try to remove the download queue, run the latest v6122 to add the video to try again and see the result.

I've done this steps:

• Cleaned queue
• Closed streamfab and cleaned the logs
• Opened streamfab
• Added some episodes to queue
• Downloaded the first without problems
• The second gived error (tried again)
• The third gived error (tried again)
• After a while crash and report sended automatically

I attach the log

[bdg]

I've done this steps:

• Cleaned queue
• Closed streamfab and cleaned the logs
• Opened streamfab
• Added some episodes to queue
• Downloaded the first without problems
• The second gived error (tried again)
• The third gived error (tried again)
• After a while crash and report sended automatically

I attach the log

I have done the above as well with from the version in the title to and the latest version at this time 6.1.2.2 and still have the issue

[Bazzu85]

Hi Mona
Just updated to 6.1.2.4 and D+ is still not downloading/crashing.
any news about the fix?

[Mona]

Hi Mona
Just updated to 6.1.2.4 and D+ is still not downloading/crashing.
any news about the fix?

About the not downloading, if it is stuck at 0% problem, it has not been fixed yet.
About the crash problem, please zip the whole log folder and send it to us again.