StreamFab Ads Crash

efk3

Member

Join Date: Jan 2021

Posts: 45
#1

StreamFab Ads Crash

06-10-2023, 06:16 PM

While in the middle of downloading I get an advertisement for one of your AI products from within StreamFab. When I click "Not Interested" it freezes StreamFab so I have to reboot. How do I turn this off. This isn't the first time this has happened. See attachment!
Attached Files
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Wilson.Wang

DVDFab Staff

Join Date: Jul 2011

Posts: 3826
#2

06-12-2023, 01:48 AM

Hi,

We will check it, thanks!

Wilson

Please post your logs the default location is:
For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
Please use attachment button and attach your most recent, Internal log and post right here.
If it's the burning issue, please also attach burn log.

Thanks!
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