[Solved] 6.1.3.2 - Roku Module downloads fail

[rytomi]

When attempting to download any video in the Roku module, an error is received: Failure accessing video information, please make sure that you can play back the video.
I have tried several videos and all have the same result in 6.1.3.2.

Video playback works without issue in the Edge browser.

Log attached.

[october262]

try the classic dennis the menace series, streamfab works on that show.

[Mona]

When attempting to download any video in the Roku module, an error is received: Failure accessing video information, please make sure that you can play back the video.
I have tried several videos and all have the same result in 6.1.3.2.

Video playback works without issue in the Edge browser.

Log attached.

Did clean caches make no change?

[rytomi]

Did clean caches make no change?

I deleted the entire StreamFab temp and log folders, no change.

[mrbooman]

I have the same issue with Leave It To Beaver. Every episode fails. I have cleaned the caches as well. (Failed on 2 different computers) Mac 6.1.3.0

[glovereggs]

I was in the middle of downloading Tales of Wells Fargo when mid-day yesterday it started to throw errors and every episode failed. I restarted my computer. Cleared the logs and cache. Signed back in to Roku and everything else I can try. The episodes play fine on Chrome, but fail with SteamFab. I'm on 6.1.3.2. When this started I was on 6.1.3.1. but updating didn't change anything.

I really don't want to pay for another month of Starz to get this series. Why has Roku stopped working?

[Mona]

The QA team is trying to duplicate the downloading problem.

[rytomi]

This issue seems to be fixed in 6.1.3.3.

[glovereggs]

Yea! It works!