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Installed 6133, stuck on "Accessing Server Information"

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    Installed 6133, stuck on "Accessing Server Information"

    So, is there a server outage?
    I was running 6130, shut it down, installed 6133 and now I cannot get past the launch screen.

    #2
    Originally posted by MrKrawk View Post
    So, is there a server outage?
    I was running 6130, shut it down, installed 6133 and now I cannot get past the launch screen.
    did you try rebooting your computer ??

    Comment


      #3
      Originally posted by october262 View Post

      did you try rebooting your computer ??
      No. That does nothing based on what I originally did, upgrade from 6130 to 6133. There were no open threads, drivers etc.
      I did sign out of windows and refresh, it worked the first time. Then the program got stuck on Hulu analyzing video, so I exited the program, restarted the program, and it is stuck again on the same accessing screen again. I really think there are server issues going on.

      When I downloaded the update with extended download service, I was getting 125 kbs on a 1Gig fiber connection. I canceled and tried again, it came through at 50 Mbyte a sec.
      Last edited by MrGrackle; 07-28-2023, 03:26 AM.

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        #4
        Originally posted by MrKrawk View Post

        No. That does nothing based on what I originally did, upgrade from 6130 to 6133. There were no open threads, drivers etc.
        I did sign out of windows and refresh, it worked the first time. Then the program got stuck on Hulu analyzing video, so I exited the program, restarted the program, and it is stuck again on the same accessing screen again. I really think there are server issues going on.

        When I downloaded the update with extended download service, I was getting 125 kbs on a 1Gig fiber connection. I canceled and tried again, it came through at 50 Mbyte a sec.
        try uninstalling the current version, reboot and reinstall the latest version.

        Comment


          #5
          Please clean the caches to try it again. Thanks.

          Comment


            #6
            This thread seems to be the closest one to my issue. Since it is so close I did not start a new thread.

            When I do a System reset, I reboot not only my Computer, I also reboot the Gateway and the router. If my computer starts to finish rebooting before my internet is back up, a StreamFab splash screen comes up saying "Accessing Server" and "Hangs" until I shut the StreamFab Process down manually and restart it once the internet is back up.
            The work-around for this is to start the gateway and router before restarting the computer. The right way is to fix the stupid splash screen and loading process to allow it to time out in a short amount of time so it doesn't "Hang" and cause issues. If you continue to let the TSR load, it can continue to check unobtrusively for a connection in the background, and not leave the splash screen up stopping everything until it's manually terminated. If the Splash screen IS supposed to time out, the duration onscreen is far to long. Please fix this.
            Last edited by supine; 09-20-2023, 02:30 AM.

            Comment


              #7
              Originally posted by supine View Post
              This thread seems to be the closest one to my issue. Since it is so close I did not start a new thread.

              When I do a System reset, I reboot not only my Computer, I also reboot the Gateway and the router. If my computer starts to finish rebooting before my internet is back up, a StreamFab splash screen comes up saying "Accessing Server" and "Hangs" until I shut the StreamFab Process down manually and restart it once the internet is back up.
              The work-around for this is to start the gateway and router before restarting the computer. The right way is to fix the stupid splash screen and loading process to allow it to time out in a short amount of time so it doesn't "Hang" and cause issues. If you continue to let the TSR load, it can continue to check unobtrusively for a connection in the background, and not leave the splash screen up stopping everything until it's manually terminated. If the Splash screen IS supposed to time out, the duration onscreen is far to long. Please fix this.
              I will get the developer to check what you reported.

              Comment

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