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SF 6.1.3.5 (Win) - SF Hanging Up Without Crashing

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    SF 6.1.3.5 (Win) - SF Hanging Up Without Crashing

    In the last few releases of SF I noticed that the downloader just "gives up" after a certain number of titles (or length of time) has passed, but instead of crashing or moving on to the next file/module in the queue, it just sits there, with the Download arrow animating like it is downloading but not actually doing anything.

    The most recent example I have is with Paramount Plus, though this has happened on the Amazon module as well so I don't think it is module-specific. I have "x" number of titles in my queue and last night I started downloading titles from Paramount Plus. From what I can see, it looks like the last successful download completed at 23:54:43 last night, and then it tried downloading the next title a second later. At 00:01:15 this morning it gave up (or crashed without actually crashing), and when I got up this morning it looked like SF was downloading something, but nothing was happening, so I clicked "pause all" to get it to stop without having to bring up Task Manager to force-close the program.

    In a nutshell: For nearly 5 hours, SF "looked" like it was doing something but nothing was happening.

    This is just the latest example. It happened previously (earlier last night) and has happened downloading from Amazon in the past.

    Logfiles attached but note they only start from 16:39:56 yesterday afternoon.
    Attached Files

    #2
    Can you playback the Paramount shows well on a regular browser?
    The developers will check your log file.

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      #3
      That's happened to me as well but all I do is just click download again and everything goes well from there.

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        #4
        Originally posted by Mona View Post
        Can you playback the Paramount shows well on a regular browser?
        The developers will check your log file.
        I don't watch the shows on a regular browser, but they do at least start.

        Hasn't happened for a few SF releases that I can recall, so maybe it was just a fluke...?

        Similar to what fanatic said, if you Pause the download process then Start the process again it will go just fine, but I'm not sure what the exact conditions/reasons are for it happening in the first place.

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