6.1.3.7 Roku Channel download fails after long analysis

[JeffDavis]

On my weekend laptop, not my regular desktop. I updated from 6.1.3.5 to 6.1.3.7 and set up Benson season 3 on The Roku Channel in my download queue. I had been downloading season 1 and 2 episodes on my desktop PC without issues. This is an old sitcom, video is 720x480. The first 3 episodes downloaded successfully, although the "analysis" stage seemed to last a long time. When I tried the fourth episode (S03E04), the analysis stage never completed and StreamFab eventually reported that the download failed. I clicked the retry icon and got the same result. I closed the program and restarted it, but got the same result. I then reinstalled 6.1.3.5 and it succeeded on the first try without spending excessive time on the "analysis" stage. Log attached.

StreamFab.log

[october262]

On my weekend laptop, not my regular desktop. I updated from 6.1.3.5 to 6.1.3.7 and set up Benson season 3 on The Roku Channel in my download queue. I had been downloading season 1 and 2 episodes on my desktop PC without issues. This is an old sitcom, video is 720x480. The first 3 episodes downloaded successfully, although the "analysis" stage seemed to last a long time. When I tried the fourth episode (S03E04), the analysis stage never completed and StreamFab eventually reported that the download failed. I clicked the retry icon and got the same result. I closed the program and restarted it, but got the same result. I then reinstalled 6.1.3.5 and it succeeded on the first try without spending excessive time on the "analysis" stage. Log attached.

[ATTACH]n429651[/ATTACH]

copy the URL, (S03 E04) from your regular browser and paste it into streamfabs browser
the episode will now download.

[Cats4U]

In keeping with a question that came up in another message thread, how did you update from 6.1.3.5 to 6.1.3.7? Using the online update popup or did you download the offline update and manually install it? Thanks!

[JeffDavis]

I learned long ago to download the full installer from the forum each time so that I can go back to a previous version if a problem arises. If I get a Live Update popup, I close it and go to the forum to download the new version.

[Mona]

Please give v6138 a try: https://forum.dvdfab.cn/forum/softwa...august-26-2023

If still have a problem, please provide the latest log file, thanks.

[Cats4U]

Mona,
Why would v6138 fix a problem with Roku? The Changelog clearly states

Fix: A crash problem when downloading certain Amazon Prime videos

It was released on Saturday and appeared to be an emergency release to only fix the Amazon crash problem. Are you leaving stuff out of the Changelog again? You are making me look bad. I told other users that they should not expect v6138 to fix their non-Amazon problem. Now you are telling them to try it?

[Mona]

On my weekend laptop, not my regular desktop. I updated from 6.1.3.5 to 6.1.3.7 and set up Benson season 3 on The Roku Channel in my download queue. I had been downloading season 1 and 2 episodes on my desktop PC without issues. This is an old sitcom, video is 720x480. The first 3 episodes downloaded successfully, although the "analysis" stage seemed to last a long time. When I tried the fourth episode (S03E04), the analysis stage never completed and StreamFab eventually reported that the download failed. I clicked the retry icon and got the same result. I closed the program and restarted it, but got the same result. I then reinstalled 6.1.3.5 and it succeeded on the first try without spending excessive time on the "analysis" stage. Log attached.

[ATTACH]n429651[/ATTACH]

According to the developer, it's been fixed, please kindly watch out for the coming version, thanks.