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6.1.4.3 StreamFab DRM Modules Failed Subtitles

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    6.1.4.3 StreamFab DRM Modules Failed Subtitles

    Hello,
    StreamFab v6.1.4.3 fails to download subtitles. DRM MPD recognizes that there are subtitles present and the processing screen allows you to select them, but they never download. DRM M3U8 Module seems to have never worked.
    Here are screen shots from a movie called Perpetrator from Shudder.

    DRM MPD:
    Here you can see the video is playing the subtitle and the Closed Caption option is selected:
    Click image for larger version

Name:	Perp.01.jpg
Views:	477
Size:	16.7 KB
ID:	430696

    The subtitle is recognized and English is selected:
    Click image for larger version

Name:	Perp.02.jpg
Views:	307
Size:	15.8 KB
ID:	430697

    Downloading movie after analysis:
    Click image for larger version

Name:	Perp.03.jpg
Views:	301
Size:	14.9 KB
ID:	430698

    No subtitles were downloaded. No subtitles for any movie using this DRM module have been downloaded:
    Click image for larger version

Name:	Perp.04.jpg
Views:	298
Size:	33.3 KB
ID:	430699



    Thanks for any help guys.

    #2
    Here is what happens when using the DRM M3U8 Module on ScrembBox:

    DRM M3U8:
    ScreamBox movie Crabs. Subtitles (Closed Captions) on:
    Click image for larger version

Name:	Crab.01.jpg
Views:	291
Size:	27.2 KB
ID:	430702

    Analysis windows does not find the subtitles​:
    Click image for larger version

Name:	Crab.02.jpg
Views:	352
Size:	25.1 KB
ID:	430701

    Thanks guys.

    Comment


      #3
      run the video you got with SHUDDER through mediainfo and see if subtitles are present.

      Comment


        #4
        It does not. I checked to see if they might have been embedded in the file or burned in, but they just weren't downloaded.
        Click image for larger version  Name:	Media.Info.jpg Views:	1 Size:	36.3 KB ID:	430705

        The log file shows that StreamFab found the VTT files but for some reason they are not downloaded in SRT format.

        Last edited by jsinfate; 09-17-2023, 04:50 PM. Reason: Attaching log file.

        Comment


          #5
          Attaching log file.
          StreamFab.txt

          Comment


            #6
            We have received your report. We will check.

            Comment

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