I purchased the plutotv license, but the program downloads all the videos with a maximum resolution of 854x480, is this normal? When I download the videos it starts with 720p but then settles to the lowest resolution.Since I just purchased the license, can I ask for the money back?
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Plutotv low resolution all videos
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We offer a 30-day money-back guarantee, you can submit your request on the contact page https://www.dvdfab.cn/contact.htm
About the quality problem, could you please offer us the link to the video and the StreamFab.log file? We will check, thanks.
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Originally posted by Mona View PostAbout the quality problem, could you please offer us the link to the video and the StreamFab.log file? We will check, thanks.
so again..... with all due respect.....
Why don't you either fix the problem..... or have the decency to tell us that you don't have the technical expertise to do so.....
with all due respect of course.
"Not only to say the right thing..... at the right place..... but far more difficult to leave unsaid..... the wrong thing..... at the tempting moment!"
"Just because you can..... doesn't mean you should!"
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Originally posted by Mona View PostWe offer a 30-day money-back guarantee, you can submit your request on the contact page https://www.dvdfab.cn/contact.htm
About the quality problem, could you please offer us the link to the video and the StreamFab.log file? We will check, thanks.
https://pluto.tv/it/on-demand/series/the-jeffersons-it/details/season/1?utm_source=google&utm_medium=textsearch&utm_camp aign=1000706&utm_content=10016247&gad_source=1&gcl id=EAIaIQobChMIwM7B_pOyggMVl59oCR3omgHTEAAYASAAEgK eXfD_BwE
https://pluto.tv/it/on-demand/series/south-park-it/details/season/1?utm_source=google&utm_medium=textsearch&utm_camp aign=1000706&utm_content=10016247&gad_source=1&gcl id=EAIaIQobChMIwM7B_pOyggMVl59oCR3omgHTEAAYASAAEgK eXfD_BwE
https://pluto.tv/it/on-demand/series/auction-hunters-it/details/season/1?utm_source=google&utm_medium=textsearch&utm_camp aign=1000706&utm_content=10016247&gad_source=1&gcl id=EAIaIQobChMIwM7B_pOyggMVl59oCR3omgHTEAAYASAAEgK eXfD_BwE
I'm still waiting for you to resolve this issue
Before updating the program to version 6.1.1.1, only the Italian audio appeared, after updating it, only English audio appeared on some programs, while others displayed both English and Italian audio. Attached some examples..
StreamFab.logAttached FilesLast edited by Daglieloalgatto; 11-07-2023, 03:15 PM.
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Originally posted by Daglieloalgatto View Post
Any downloaded video does not go beyond 480p in resolution...
https://pluto.tv/it/on-demand/series/the-jeffersons-it/details/season/1?utm_source=google&utm_medium=textsearch&utm_camp aign=1000706&utm_content=10016247&gad_source=1&gcl id=EAIaIQobChMIwM7B_pOyggMVl59oCR3omgHTEAAYASAAEgK eXfD_BwE
https://pluto.tv/it/on-demand/series/south-park-it/details/season/1?utm_source=google&utm_medium=textsearch&utm_camp aign=1000706&utm_content=10016247&gad_source=1&gcl id=EAIaIQobChMIwM7B_pOyggMVl59oCR3omgHTEAAYASAAEgK eXfD_BwE
https://pluto.tv/it/on-demand/series/auction-hunters-it/details/season/1?utm_source=google&utm_medium=textsearch&utm_camp aign=1000706&utm_content=10016247&gad_source=1&gcl id=EAIaIQobChMIwM7B_pOyggMVl59oCR3omgHTEAAYASAAEgK eXfD_BwE
I'm still waiting for you to resolve this issue
Before updating the program to version 6.1.1.1, only the Italian audio appeared, after updating it, only English audio appeared on some programs, while others displayed both English and Italian audio. Attached some examples..
StreamFab.log
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