Apple TV+ AppleTV - Series Foundation - No English audio

[kanipek]

I am unable to download this series with English audio. I can watch via a PC or TV and get English.
Other series I have tried on ATV don't have the issue.

[Germania]

I've no access to logs ..
.. and can only confirm this issue

Foundation offers English as audio description only



Tested with v6.1.5.5 and v6.1.5.4

Looks like a AppleTV+ self maked problem

[Cats4U]

The logs confirm that for that particular show...

[girdnerg]

God forbid they put any effort into ATV!!!!!!!!!!!!!!
480p only and forever
now this

Here's my log Log.zip

[Cats4U]

God forbid they put any effort into ATV!!!!!!!!!!!!!!
480p only and forever
now this

Here's my log [ATTACH]n434749[/ATTACH]

I'm guessing that you are referring to StreamFab as "they"? I don't know what to tell you. If it's not there, they can't create it out of nothing.
If you want anything from AppleTV+ it is best to look toward Torrents or Newsgroups. The Scene have their ways.

General
Unique ID : 201460812587292718842215171363965020217 (0x978FF0EFBF2B7FD5EB64A450BAA0A839)
Complete name : R:\TorTVRename\foundation.s01e01.1080p.web.h264-ggez.mkv
Format : Matroska
Format version : Version 4
File size : 5.30 GiB
Duration : 1 h 9 min
Overall bit rate : 11.0 Mb/s
Frame rate : 23.976 FPS
Writing application : mkvmerge v49.0.0 ('Sick Of Losing Soulmates') 64-bit
Writing library : libebml v1.4.0 + libmatroska v1.6.1

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4
Format settings : CABAC / 4 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1 h 9 min
Bit rate : 9 976 kb/s
Width : 1 920 pixels
Height : 960 pixels
Display aspect ratio : 2.000
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.226
Stream size : 4.83 GiB (91%)
Language : English
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio
ID : 2
Format : E-AC-3 JOC
Format/Info : Enhanced AC-3 with Joint Object Coding
Commercial name : Dolby Digital Plus with Dolby Atmos
Codec ID : A_EAC3
Duration : 1 h 9 min
Bit rate mode : Constant
Bit rate : 768 kb/s
Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 380 MiB (7%)
Language : English
Service kind : Complete Main
Default : Yes
Forced : No
Complexity index : 16
Number of dynamic objects : 15
Bed channel count : 1 channel
Bed channel configuration : LFE
​

[Germania]

3rd Party Tools offers also SD ..
.. but Foundation in english with 160 kbps audio is no problem:



input / output

[kanipek]

.. but Foundation in english with 160 kbps audio is no problem

It's Season 2 that is the problem. Season 1 is fine.

I know season 2 is available in English because I can watch it in English.

[Cats4U]

I know season 2 is available in English because I can watch it in English.

If you are hearing English while watching with your browser, it is Description Audio English. That is the only English that AppleTV+ is offering for Season 2.
Since you have Description Audio turned off in your SF Settings, you won't even get that. Your log shows that DE (German) was downloaded.

2023:12:23-14:41:13 0x00003dc0 [Info]: [Analyze Dlg]:  "Record add to queue -- Audio:de"
2023:12:23-14:41:35 0x00003dc0 [Info]: Select audio:  ("de")

[Germania]

I don't know how i force analyse season 2 (or single episode) ..
.. so I can't select english without AD in StreamFab. But playing works:




So I dl audio with an other (recording) tool:

input / output

[knighter]

I am unable to download this series with English audio. I can watch via a PC or TV and get English.
Other series I have tried on ATV don't have the issue.

Please wait for the next version, it should be fixed in that version.

[Cats4U]

I must admit, I got fooled on this one. I just don't understand why the developer can't get the full list of audio maps and usually even worse the full list of available subtitles from the streamers. This happens over and over again. Problems with subtitles are probably the most frequent issue we have here. Now it's branching off into audio maps. I previously wrote,

If it's not there, they can't create it out of nothing.

Well, if it is there, they need to find it. Parsing a list shouldn't be all that hard.

[Germania]

StreamFab 6.1.5.8 Changelog
Fix: A problem that the original English audios cannot be detected when analyzing certain videos from Apple TV.

Foundation in english is checked with StreamFab v6.1.5.8


btw: If I dl the same title twice - the name template is ignored.

1st: Foundation.s02e01.In Seldon’s Shadow.mp4
2nd: Foundation_1.mp4

[Cats4U]

btw: If I dl the same title twice - the name template is ignored.

1st: Foundation.s02e01.In Seldon’s Shadow.mp4
2nd: Foundation_1.mp4

Thank you. I already referred the issue to the Developer in another message. Now it looks like you discovered a repeatable method to cause the issue. That'll help.

Jack/Mona?/Wilson, could you pass this additional info on? Thanks!

[kanipek]

"That is the only English that AppleTV+ is offering for Season 2."

You are incorrect;. Point is moot as the issue was resolved in v6.1.5.8.

[Cats4U]

If you look, you'll see that I already admitted that I was fooled. That was not very hard to have happened since I was relying only on your log file. I have no intention of subscribing to AppleTV+ at 480p when I can get a 1080p version of a AppleTV+ video via torrenting. If Apple doesn't want piracy, they should make streaming available at HD (or better) resolutions. Also, I don't see the need to purchase the competitor's program to find out that StreamFab is not picking up the full audio map from the manifest. It also didn't help that there was confusion over that the problem was in Season 2 and not Season 1. I thank Germania for providing that additional information.