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No download possible for TV show "Snapped - Wenn Frauen töten"

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    RTL+ No download possible for TV show "Snapped - Wenn Frauen töten"

    StreamFab 6.1.5.8 (and 6.1.6.0, too) fail to download any episode of "Snapped - Wenn Frauen töten" at the moment (while other airings are working to download).
    Please fix this.

    #2
    Originally posted by morningshow View Post
    fail to download ... (while other airings are working to download).
    This is for all VIP services - read here

    Comment


      #3
      Originally posted by Germania View Post

      This is for all VIP services - read here
      Sorry for not being clear.
      I am NOT trying to analyze something while downloading something else simultaneously.

      To make it more clear:

      - I cannot download any episode of "Snapped - Wenn Frauen töten".
      - I can view the same episodes of the same show in an external browser like Chrome (using the same credentials).
      - I can download other airings of other shows of the same service (RTL+) using the same credentials.

      For the TV show mentioned, the message is:
      "Failed. If access to the video information is not possible, please check your network connection or ask us for help." (self-translated from the original German error message).

      Comment


        #4
        I tried (s10e21) yesterday successfully before my reply..
        ..so I thought you meant add to the ongoing download.

        But you mean that you can dl other shows/films from rtl+ (right?)

        Anyway it still works (s10e22)

        Analyse
        Click image for larger version

Name:	rtl+_snapped_analyse.jpg
Views:	392
Size:	76.9 KB
ID:	435778

        Download
        Click image for larger version

Name:	rtl+_snapped_dl.jpg
Views:	366
Size:	79.0 KB
ID:	435779

        Finished
        Click image for larger version

Name:	rtl+_snapped_finished.jpg
Views:	376
Size:	86.6 KB
ID:	435780

        (show from yesterday is today away)​

        Comment


          #5
          Here is my user experience... with season 29 (which is the actual version and added only few days ago).

          Click image for larger version

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ID:	435786


          Click image for larger version

Name:	image.png
Views:	341
Size:	128.8 KB
ID:	435787​​

          Then... SF tries to analyze and fails...

          Click image for larger version

Name:	image.png
Views:	340
Size:	111.2 KB
ID:	435788
          Click image for larger version

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Views:	340
Size:	121.0 KB
ID:	435789

          Click image for larger version

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Views:	332
Size:	166.0 KB
ID:	435790

          Comment


            #6
            Then s29 need the newer widevine 2710 - see header in forum !

            Code:
            [Critical]: [WVRTLPlus]" "GetlicenseData failed nError :0, data:
            [Info]: [WVRTLPlus]" "Get Stream license, nCount :2, m_GotKeyRunStatus :6
            [Critical]: "[WVRTLPlus]" license is NULL! retry.​

            I've same message in SF, but File is okay - manually download:

            Click image for larger version

Name:	rtl+_snapped_s29e21_dl.jpg
Views:	401
Size:	118.6 KB
ID:	435797

            result:
            Click image for larger version

Name:	rtl+_snapped_s29e21_result.jpg
Views:	423
Size:	74.8 KB
ID:	435798

            Comment


              #7
              Morningshow, you uploaded everything but what I needed to put this one in the books, the StreamFab.log. Luckily, Germania gave an excerpt that seems to point to a DRM change. If either of you could attach a full StreamFab.log, I'd appreciate it, and then I can put it in the hands of the Developers and get this thing worked on.

              Comment


                #8
                Originally posted by Cats4U View Post
                If either of you could attach a full StreamFab.log, I'd appreciate it, and then I can put it in the hands of the Developers and get this thing worked on.
                Here we are - have a good one

                (but i think the url/file expire soon)

                StreamFab.log
                Attached Files

                Comment


                  #9
                  Just a quick follow up... problem is still the same with version 6.1.6.1 which further supports the case that it will probably be a kind of DRM upgrade problem. For this series, the new episodes are only online 7 days, so the sooner developers check this out the better. :-) But: no pressure...

                  Comment


                    #10
                    Originally posted by morningshow View Post
                    Just a quick follow up... problem is still the same with version 6.1.6.1 which further supports the case that it will probably be a kind of DRM upgrade problem. For this series, the new episodes are only online 7 days, so the sooner developers check this out the better. :-) But: no pressure...
                    So I personally expect at least 14 days. For the last major DRM problem on December 6th, 2022, the update came on December 22nd, 2022. just for comparison, which is no guarantee that it will be exactly the same this time!

                    Comment

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