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    StreamFab for Mac Amazon causing crash

    I'm unable to download from Amazon, apparently a new issue. Each time I try, the video starts analysis and then the program crashes.
    log attached

    StreamFab.log

    #2
    You're running 6.1.5.8 for the Mac, which doesn't have even a hint of any DRM fixes in it. While I wouldn't normally expect it to crash, I would expect it to not work. At least you've been spared the horror of re-encoding so far.

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      #3
      You say "it usually never crashes",
      No, it crashes at mine too.
      It is a MacPro with StreamFab 6.1.5.8 + Mac OS 14.2.1.
      Perhaps we have to wait for the "DRM fixes" for the Mac version.​

      Comment


        #4
        Originally posted by DAN3 View Post
        You say "it usually never crashes",
        No, it crashes at mine too.
        It is a MacPro with StreamFab 6.1.5.8 + Mac OS 14.2.1.
        Perhaps we have to wait for the "DRM fixes" for the Mac version.​
        He did not say that. The post right above says "While I wouldn't normally expect it to crash"

        That is a very different phrase than "Never crashes".

        What he meant was that he wouldn't expect it to crash because of a DRM issue.

        Either way, there is no point in troubleshooting anything until you have a version that supposed to be fully working. Once they release a DRM fix for Mac, you see if it still crashes and then we can start to look into it.

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          #5
          To the original poster, try again now. Yesterday I downloaded a season of an old TV series with 6.1.6.1 on a PC but one episode gave a problem. This morning I tried again with both 6.1.6.1 and 6.1.6.3, and the program stayed at the analysis step until I gave up, though it didn't crash. This afternoon the analysis works. Maybe just a temporary quirk at the server or something.

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            #6
            Originally posted by wyhtmgm View Post
            To the original poster, try again now. Yesterday I downloaded a season of an old TV series with 6.1.6.1 on a PC
            This thread is about StreamFab for Mac 6.1.5.8 from January 12, 2024

            Comment


              #7
              Hi! Mr. or Ms. jpp72​.

              Okay, I see what you are saying.

              In my environment, content registered before January 25 can be downloaded without crashing,
              but content registered after January 25 always crashes, so I could only assume that a DRM problem was causing the crashes.

              Certainly, until there is a fundamental solution, there is no point in symptoms and countermeasures.​

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