I am in the exact same situation.
I thought it was wrong because I was a Basic member, so I applied for a Premier membership, but nothing changed.
As I recall, at the end of May, I was able to download up to three times on the Streamfab trial.
I recently turned Streamfab into an all-in-one and when I tried it, it was no longer available for download.
Perhaps there has been a change in Abama's specifications in the recent past.
I hope they will respond soon.
Perhaps you are using Abema, which means you understand Japanese.
I write topics in the Japanese place in the Forum's International.
I think we can exchange information in a little more detail in Japanese.
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