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    Disney+ Disney+ Incorrect Audio

    Streamfab has been unable to grab the correct audio language for the Tv series "Futurama" on Disney+
    From season 5 onward it can not dload my desired language (English)
    Season 1-4 worked ok. (mostly)

    I have tried every single audio track available for selection, have also tried all of them at once
    and none of them are english

    Perhaps the program does not analyze seasons individually?
    Thanks for any info,

    Version: 6.1.9.1 (And many prior)
    Container: Both
    Video Codec: All
    Video Bitrate: All
    Audio Profile: All
    Audio Channels: All
    Audio Language: Incorrect​

    #2
    Same here, if I choose English I get German..
    If you choose all languages, you get German.​

    Comment


      #3
      Well I cant even download anything from D+ anymore

      Comment


        #4
        No abnormalities for me.

        Selection (click picture to enlarge)

        Click image for larger version

Name:	Futurama.s05e01_selection.jpg
Views:	371
Size:	55.2 KB
ID:	447089


        Result

        Click image for larger version

Name:	Futurama.s05e01_result.jpg
Views:	332
Size:	47.4 KB
ID:	447090

        Comment


          #5
          Originally posted by Germania View Post
          No abnormalities for me.

          ...
          Thanks for checking. This is also what I get but despite Streamfab reporting that English is an available track the resulting
          file will not have English audio even though Streamfab tags it as such .​
          When played it is German for me

          Comment


            #6
            Originally posted by Norway View Post
            Same here, if I choose English I get German..
            If you choose all languages, you get German.​
            This. Exactly, thanks for confirming.

            Comment


              #7
              Originally posted by itjustgetsitwrong View Post
              .. the resulting file will not have English audio even though Streamfab tags it as such .​
              When played it is German for me
              I can detect german - is my native. That's not in my dl =>

              Comment


                #8
                Originally posted by Germania View Post
                I can detect german - is my native. That's not in my dl ...
                That's interesting, thanks for investigating!
                Something seems to have changed, today; I am now getting failures all around, cant download anything.

                Comment


                  #9
                  Originally posted by itjustgetsitwrong View Post
                  I am now getting failures all around, cant download anything.
                  Just selected s05e02 in English ...
                  ... no special incidents => added

                  Click image for larger version

Name:	di_Futurama.s05e02_dl.jpg
Views:	324
Size:	74.7 KB
ID:	447169

                  Result

                  Click image for larger version

Name:	di_Futurama.s05e02_result.jpg
Views:	297
Size:	44.9 KB
ID:	447170

                  Comment


                    #10
                    Originally posted by Germania View Post
                    Just selected s05e02 in English ...
                    ... no special incidents
                    O.k. Uninstalled (including configuration) / Re-installed and downloads working again. This time season 5 in correct audio (english)
                    All other seasons beyond 5 = incorrect (German)

                    Comment


                      #11
                      Originally posted by itjustgetsitwrong View Post
                      All other seasons beyond 5 = incorrect (German)
                      Just tested s04e01 + s06e01 only English selected and only English received.

                      Even with a lot of imagination, I can't find an SF problem with language selection/dl

                      But maybe there is a confusion at Disney+ (outside Germany)​

                      Comment


                        #12
                        Thanks, Germania.
                        My Disney subscription has ended. I am unable to test with todays' update so I'll be leaving it for a little while.
                        Your help has been most appreciated.

                        Comment


                          #13
                          I think it has to do with SF version. With 6.1.8.4 I get the correct audios selected.
                          With 6.1.9.3 I get German audio even if I select English

                          Comment

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