Peacock+ failing to download "Homicide: Life on the Streets"

[flylow+]

US, Maryland. No VPN or Proxy in use. Over the past few months, I've downloaded other things from Peacock with no issue. Just last week I downloaded basketball games from the Olympics just fine.

I download a lot of stuff from Peacock without any issues, for me it's mostly MSNBC stuff that tends to have the issue but there has been a few others. Some report no issues at all with any of Peacock's shows.

For what it's worth, Streamfab support replied to my support ticket today and said they have recorded the problem and will solve it as soon as possible based on the information. I did send them the log file.

[smithbrad]

Are you in the US?

Not everyone has the issue, seems like the issue might just affect certain geographic locations of the US.

Cats4U is in the US and reports when he uses a a VPN to connect to Boston he has no issues. I'm in Washington State and do not and never have used a proxy or VPN. IMO US residents should not have to use a proxy or VPN to download some, but not all, shows from Peacock. Peacock is currently available to stream within the United States and certain U.S. territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico and the U.S. Virgin Islands).

US, Maryland. No VPN or Proxy in use. Over the past few months, I've downloaded other things from Peacock with no issue. Just last week I downloaded basketball games from the Olympics just fine.

[flylow+]

This is the first show where I have an issue with Peacock+.

Are you in the US?

Not everyone has the issue, seems like the issue might just affect certain geographic locations of the US.

Cats4U is in the US and reports when he uses a a VPN to connect to Boston he has no issues. I'm in Washington State and do not and never have used a proxy or VPN. IMO US residents should not have to use a proxy or VPN to download some, but not all, shows from Peacock. Peacock is currently available to stream within the United States and certain U.S. territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico and the U.S. Virgin Islands).

[smithbrad]

This is the first show where I have an issue with Peacock+.

[Chameleon]

Download fine on my end.

[smithbrad]

Thanks. So far, I've managed to get 1 out of 5 based on first attempts. I'll see how it goes when retrying a failed attempt.

[remmy90]

So odd I never have these issues

\Homicide_ Life on the Street\S01\Homicide_ Life on the Street_S01E02_A Ghost of a Chance.mkv
Format : Matroska
Format version : Version 4
File size : 2.67 GiB
Duration : 48 min 7 s
Overall bit rate : 7 934 kb/s
Frame rate : 23.976 FPS
Movie name : A Ghost of a Chance
Description : A victim's ghost helps Kay solve a frustrating case.
Encoded date : 2024-08-19 15:25:37 UTC
Writing application : mkvmerge v68.0.0 ('The Curtain') 64-bit
Writing library : libebml v1.4.2 + libmatroska v1.6.4

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4
Format settings : CABAC / 3 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 3 frames
Format settings, GOP : M=3, N=48
Codec ID : V_MPEG4/ISO/AVC
Duration : 48 min 7 s
Bit rate : 7 814 kb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.157
Stream size : 2.62 GiB (98%)
Writing library : x264 core 164 r3095 baee400
Encoding settings : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=umh / subme=7 / psy=1 / psy_rd=0.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=0 / threads=34 / lookahead_threads=5 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=2 / b_pyramid=0 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=48 / keyint_min=4 / scenecut=0 / intra_refresh=0 / rc_lookahead=48 / rc=2pass / mbtree=1 / bitrate=7814 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=11729 / vbv_bufsize=11729 / nal_hrd=none / filler=0 / ip_ratio=1.41 / aq=1:1.00
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : A_AAC-2
Duration : 48 min 7 s
Bit rate : 125 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 43.2 MiB (2%)
Title : English
Language : English
Default : Yes
Forced : No

Text
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Duration : 47 min 44 s
Bit rate : 98 b/s
Frame rate : 0.333 FPS
Count of elements : 954
Stream size : 34.5 KiB (0%)
Title : English
Language : English
Default : Yes
Forced : No

[flylow+]

By the log file it appears to be the same issue as reported in Peacock still broken in 6.1.9.4 https://forum.dvdfab.cn/forum/softwa...9-4#post448594

Multiple retries often result in a successful download for me. Sometimes 2 or 4 tries but other times no success even with over a dozen retries.



StreamFab.zip

[smithbrad]

"Homicide: Life on the Streets" was just added to Peacock+ today (8/19), so I don't know if that has anything to do with it. If so, is there a period of time it generally takes before a new show is available for download?