Paramount+ Paramount Plus sign in error

[Cherokee]

When I try to sign in to Paramount Plus in StreamFab I get a message that says "There was an error while processing your request. Please try again later". I can login just fin outside of StreamFab though. This started with the last version and still exists in 6.2.0.6. Log is attached.

[Germania]

No problem detected with fresh login @ P+ USA





Try to rename your cache (if SF closed) - like here

[Chameleon]

The program works perfectly for me and the modules I am using, so that's good for now. Let's hope it stays that way for a while: good job, developers and Wilson.

[Cherokee]

That did the trick Germania. Thank you.

[quattleb]

I've got the same issue and connect sign into Paramount+. I have both the MacOS and PC version of SF.
Mac is v 6.2.0.8 with macOS 15.1.1 and PC is 6.2.0.8. with latest Win11
Error: "There was an error while processing your request. Please try again later."
I have already done the above - renamed the Cache to CacheOLD. Still failed to login.
I went further and deleted everything in the DVD and Stream-fab folders. Re-authenticated StreamFab as they opened and still cannot sign into Paramount+
I hope further suggestions will help solve my issue.
thx

[Germania]

Error: "There was an error while processing your request. Please try again later."
I have already done the above - renamed the Cache to CacheOLD. Still failed to login.

Sometimes the problem is with P+ itself ..
.. so sometimes I have the message outside of SF in Chrome.
An hour later it usually works under the same conditions.

Or (hidden) Recaptcha fails - try changing your IP (if using VPN - try other servers)

[quattleb]

Sometimes the problem is with P+ itself ..
.. so sometimes I have the message outside of SF in Chrome.
An hour later it usually works under the same conditions.

Or (hidden) Recaptcha fails - try changing your IP (if using VPN - try other servers)

----
5 days later and I still cannot log into Paramount+ via StreamFab. Mac and PC web browsers all work fine. My subscription expires at the end of Dec so I guess I won't worry about it. thx

[Germania]

5 days later and I still cannot log into Paramount+ via StreamFab.

5 days later and still no one has confirmed the problem ..
.. so where could the problem be?

Without any new Info (what about change ip?) .. I have no new to reply.

I tried fresh login with two different P+ accounts (USA with/without ads) and both works ..
.. more I can't do for you

[Germania]

Now I tried successfully login with 3 different accounts:
Paramount+ Essential | Limited Commercials | Paramount+ with SHOWTIME

[quattleb]

5 days later and still no one has confirmed the problem ..
.. so where could the problem be?

Without any new Info (what about change ip?) .. I have no new to reply.

I tried fresh login with two different P+ accounts (USA with/without ads) and both works ..
.. more I can't do for you

I wish I knew where the problem is. I don't use a VPN so I cannot change IPs. It affects both my Mac and PC (in home thus the same external IP). Just downloaded and tried with the Windows version of SF 6.2.1.0 and it still fails.

As login works using standard www browsers on both my Mac and PC is does not seem to me to be IP related. If I were being blocked it would block for web browsers, right?

[Stan001]

At times, it can be redundant, but you could try one more time.
Assuming it's Windows. Download search everything, and install. Uninstall steamfab. Use search everything, searching for just the word streamfab. Delete any folders/files found.
You could also instead do what it says (here) to do a 'clean' uninstall.
Download the latest version of SF and install and try once more.

Look hard enough, you will find a VPN or proxy cheap and buy for one month to try that. Many VPNs, are less than $30 a year, and easily as low as $5 for one month, by looking for discounts.
You may even come across some free proxies, but the free ones are limited, but that might be enough for what you need.

You can try if you're a bit more tech-savvy trying to change your ipv4 and ipv6 DNS servers, a few times that helped, reference (here)
From what Germania is saying, it might be something similar to Netflix, and a VPN is the only thing that worked constantly for me, with logging into Netflix. You only need to connect to the VPN, then log in to Netflix, then disconnect the VPN so as not to cause download issues.
If not, if you try posting a log (I doubt that will show much, but you never know), or contact SF feedback and move on, because it will be months before you get any relief from SF feedback.

You could also check with others who have your ISP to see if it's easy to change your IP, Sadly Xfinity locks it to the MAC address of their rented Modem/Router so the only way for Xfinity users to change that way is to swap out modem/router, which would then have a different mac address, and then you will get a new IP. Years and years ago when Xfinity only offered a modem, not the combo modem/router, you could easily change IPs.

As always, I wish you and other people luck because it’s a very small handful of users saying any login issue for Paramount+.
And also it doesn't matter if browsers log in, It is something still, at times, with the SF specific browser that seems to get blocked from logging in for a set amount of time by IP or similar.
Although if it really was 5 days or more, that's an unusually long block.