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When are Streaming download tokens renewed??

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    StreamFab General Query When are Streaming download tokens renewed??

    A question.
    When are Streaming download tokens renewed?
    Because until a few days ago this was how the day changed (Midnight in my local time) now it renews at alternative times, I don't know why.​

    #2
    A question.
    When are daily streaming download limits renewed?
    Because until a few days ago the day changed like this (midnight in my local time) now it changes at alternative times, I don't know why.​​

    Comment


      #3
      Originally posted by Salotto View Post
      A question.
      When are daily streaming download limits renewed?
      Because until a few days ago the day changed like this (midnight in my local time) now it changes at alternative times, I don't know why.​​
      Streamfab Daily Limit Refill

      According to the provided information, StreamFab has a daily download limit of 100 downloads from each supported streaming service. This limit is in place to avoid being blocked by streaming providers. Refill Mechanism


      The daily limit refills during the next time cycle. This means that once the 100-download limit is reached, it will replenish automatically at the start of the next day.

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        #4
        I'm seeing this too. I did a late download yesterday of 91 items that finished at 10pm. I just opened SF for the day at 3pm. I was only able to download 9 items today before my limit was reached despite the queue stating 100/100 when I opened SF today.

        Wilson.Wang are we changing how refills work?

        Comment


          #5
          Hi there, I noticed that after midnight that my tokens renewed to 100/100 but after I downloaded 1 video, it dropped from 100 to 80/100?

          Comment


            #6
            Originally posted by travelar View Post
            I'm seeing this too. I did a late download yesterday of 91 items that finished at 10pm. I just opened SF for the day at 3pm. I was only able to download 9 items today before my limit was reached despite the queue stating 100/100 when I opened SF today.

            Wilson.Wang are we changing how refills work?
            We need to know when this daily limit cycle is renewed, as it cannot be at alternate times.
            A certain amount of quota remains unused when it renews and we lose what could have been downloaded.​

            Comment


              #7
              I'm also wanting to know what changed. It seems like until recently it was reset at midnight local time to what the PC's time zone was set to. This would make the token reset actually move an hour with any daylight savings changes. Currently the tokens visually reset at midnight local time, however any attempt to use the tokens will result in failure and the tokens visually resetting to 0.

              Comment


                #8
                I guess, keep pinging, Wilson.Wang as he was the one to set the limits.
                I too know it DID reset at what seemed around midnight. Have not bothered checking, as never go over or close to 100, in a day. It might be an hour or 2 off, possibly?
                I guess also can it be midnight for everyone as so may live in different time zones? And also daylight savings time came after Halloween. But there is a large number of States and countries that don't have that. USA almost eliminated it totally and should have, but so be it, as it's no longer needed. And there are more states eliminating it, so don't know what could have happened to the 100 daily downloads SO MANY pay SO much to get the full 100 each and every day.

                Writing what SF calls feedback which somehow is also their support will be a waste of time.
                What a waste of time, streamfab's so-called support.
                As far as logs, send them via SF itself, send feedback, or via (https://www.dvdfab.cn/member.htm?a=get_support). Sending feedback via SF is also viewable on the member site.

                Comment


                  #9
                  Tested at various times today to test a theory and my hunch appears to be correct: tokens reset back at midnight UTC (4pm PST/7pm EST for US folks). Again, the tokens appear to visually reset within the app at midnight local to the machine, but new tokens aren't available until midnight UTC.

                  Comment


                    #10
                    For me (in the US), Hulu and Max reliably renew at Midnight my time and have done so since I started the lifetime subscriptions 2 -3 years ago. Roku, on the other hand, is currently resetting at 5PM each day. I don't have a problem with this, but I am curious to know why.

                    Comment


                      #11
                      Hi,

                      It‘s reset at UTC 00:00.

                      Wilson
                      Please post your logs the default location is:
                      For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
                      For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
                      Please use attachment button and attach your most recent, Internal log and post right here.
                      If it's the burning issue, please also attach burn log.

                      Thanks!

                      Comment


                        #12
                        Originally posted by Wilson.Wang View Post
                        Hi,

                        It‘s reset at UTC 00:00.

                        Wilson
                        Thank you, Wilson.

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