Apple TV+ downloads hsve purple tint

[KidJoe]

Thanks to all for their responses. What I don't understand is that beside the 3 series that have tint, Carpool Karaoke The Series downloaded fine yesterday as well as others the previous day. I will try the Dolby Vision options later today.

They may be encoded differently. Check Mediainfo on each. The ones that work likely don't have DV, or are dvhe.07.0x or dvhe.08.0x files.

Its possible that something is changing on the AppleTV+ site, or behind the scenes with how StreamFab works, that is impacting the profile of the files you can download.


For example: With Max I've received a mix of dvhe.05.0x, dvhe.07.0x and dvhe.08.0x files when downloading. I only notice the issue on my bedroom TV (doesn't support DV, but supports HDR10) when trying to playback dvhe.05.0x files. My other two TV's and their players support DV so no issue on them. And the dvhe.07.0x and dvhe.08.0x properly fall back to HDR10 on the bedroom tv

[oldManInFL]

Thanks to all for their responses. What I don't understand is that beside the 3 series that have tint, Carpool Karaoke The Series downloaded fine yesterday as well as others the previous day. I will try the Dolby Vision options later today.

[KidJoe]

Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L4.1@Main
HDR format : Dolby Vision, Version 1.0, Profile 5, dvhe.05.01, BL+RPU, no metadata compression
Codec ID : hev1

(bold/italic in quote added by me)

SMPTE ST 2086 is HDR10 only.

• If your playback equipment doesn't support HDR10 colors will look washed out/faded

dvhe.05.0x contains Dolby Vision only.

• If your playback equipment doesn't support Dolby Vision, then it will have a purple tint during playback.
  Example: While I'm using a FireTV 4K Max Gne 2 which supports DV/HDR10, my Sony XBR43X800D TV only supports HDR10, so I get purple when playing back dvhe.05.xx files.

dvhe.08.0x and dvhe.07.0x contains Dolby Vision with fall back to HDR10.

• If your playback equipment includes Dolby Vision support, then it will play correctly with the DV tone mapping
• if your equipment doesn't support DV but does support HDR10/HDR10+, it will play correctly using the HDR10 mapping.
• If your equipment doesn't support either DV or HDR10/HDR10+, it will likely give you green or purple tint, or look washed out during playback.

NOTE: some devices have issues with DV profile 7, or dvhe.07.xx, where playback gives you a black screen. I know this impacted FireTVs and Apple TV devices about a year or so ago. Kodi and Plex have added work arounds in their code, I'm not sure about other players.

NOTE: some software will do tone mapping if your equipment doesn't support DV or HDR, thus correcting the color issues. While VLC on my PC seems to handle proper tone mapping for HDR10 (dvhe 7 and 8) to SDR, it doesn't for DV (hvhe.5x). And Plex Media Server has a toggle for HDR Tone Mapping (this setting only impacts HDR10, not DV).



IF you've selected HDR in Fab, and it downloads dvhe.05.xx then AppleTV+ may only have HDR streams encoded as Dolby Vision and not Profile 7 or Profile 8 (DoVi HDR10), or Fab can't get a HDR stream that has both DV and HDR10.


I cancelled my AppleTV+ Subscription, so I can't try. In SF when downloading from AppleTV+, are there options for both Dolby Vision (HDR10 Compatible) and Dolby Vision, like Max downloader has, when selecting your video and resolution? If so, do both result in dvhe.05.0x, or does one give you dvhe.08.xx and the other give you dvhe.05.0x? If it only has Dolby Vision as an option on the drop down, then I would expect a dvhe.05.xx (Dolby Vision only) file.

[JLB2]

I had the chance to review your the information you provided from mediainfo.

This is from your post: HDR format : Dolby Vision, Version 1.0, Profile 5, dvhe.05.01, BL+RPU

I see what the issue is.

Whenever I see this dvhe.05.01 under the HDR Format, then I typically will see video that has the purple tint to it, just like the sample you provided us.

The HDR format should be at least dvhe.08.06. If it is, then you should not see any purple tint.

This is not an absolute, but every time I have ever seen any movie/tv episode that has the purple tint to it like yours, every time the dvhe was dvhe.5.01. When the same movie/tv episode is dvhe.08.06, then it looks perfectly normal.

[JLB2]

HDR10 would look pink and Dolby Vision look green if your player cannot decipher or tone map.

Exactly true. That was my point, as well, in my post above.

[MrGrackle]

HDR10 would look pink and Dolby Vision look green if your player cannot decipher or tone map.

[Germania]

My settings are: HDR

Then you should not shorten your log ..
.. then I will also see your settings.

HDR10+



Dolby Vision

-= click pic to enlarge =-

[oldManInFL]

My settings are:
HDR
1280x720
EAC
English EAC3 5.1
English Forced subtitles



General
Complete name : C:\Users\rick\Documents\DVDFab\StreamFab\Output\Ap pleTV+\Land of Women\S01\Land of Women_S01E01_Chapter 1.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom (isom/dby1/iso2/mp41)
File size : 576 MiB
Duration : 45 min 53 s
Overall bit rate mode : Variable
Overall bit rate : 1 756 kb/s
Frame rate : 23.976 FPS
Collection : Land of Women
Season : 1
Track name : Chapter 1
Performer : Eva Longoria, Santiago Cabrera, Carmen Maura
Description : When a betrayal comes to light, Gala whisks Julia and Kate off to Spain for a girls trip—only for Julia and Kate to discover they’re actually all on the run.
Recorded date : 2024
Writing application : Lavf60.3.100
Cover : Yes
Part_ID : 1

Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L4.1@Main
HDR format : Dolby Vision, Version 1.0, Profile 5, dvhe.05.01, BL+RPU, no metadata compression
Codec ID : hev1
Codec ID/Info : High Efficiency Video Coding
Duration : 45 min 53 s
Bit rate : 1 366 kb/s
Width : 864 pixels
Height : 432 pixels
Display aspect ratio : 2.000
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 10 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.153
Stream size : 448 MiB (78%)
Title : Core Media Video
Codec configuration box : hvcC+dvcC

Audio
ID : 3
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Codec ID : ac-3
Duration : 45 min 53 s
Bit rate mode : Constant
Bit rate : 384 kb/s
Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 126 MiB (22%)
Title : Core Media Audio / English
Language : English
Service kind : Complete Main
Default : Yes
Alternate group : 1
Dialog Normalization : -26 dB
compr : -0.28 dB
cmixlev : -3.0 dB
surmixlev : -3 dB
ltrtcmixlev : -3.0 dB
ltrtsurmixlev : -3.0 dB
lorocmixlev : -3.0 dB
lorosurmixlev : -3.0 dB
dialnorm_Average : -26 dB
dialnorm_Minimum : -26 dB
dialnorm_Maximum : -26 dB

Text
ID : 4
Format : Timed Text
Muxing mode : sbtl
Codec ID : tx3g
Duration : 44 min 55 s
Bit rate mode : Variable
Bit rate : 50 b/s
Frame rate : 0.322 FPS
Stream size : 16.4 KiB (0%)
Title : English (forced)
Language : English
Default : Yes
Forced : No
Alternate group : 3
Count of events : 434

[Germania]

Land of Women.s01e01 was not re-encoded by Apple (Encoded date: 2024-06-25)

And the x265 file I just downloaded with SF 6207 looks no different
from the one I downloaded after release

mpc-hc (with +5% brightness, fix for TV)


and vlc with defaults (your pic in background)


I play with mpc-hc on PC and duplicate with hdmi to TV

[travelar]

This is Dolby Vision. It should play fine on your TV. If you just play it on your computer, download the HDR or SDR version.

[JLB2]

Attached is a screenshot using VLC. You should see a purple/magenta haze on the video

I've seen this many times in the past.

Every time I have ever seen this purple tint (and often green tint; and/or a combination of purple and green) it has been a HDR/Dolby Vision issue.

Of course, since it is a downloaded video using SF . . . hmmm . . .

If you can, download and install the free program call Mediainfo. Once installed, open up the video in mediainfo, select text as the 'view' and copy/paste the information to a post here.
That info will help determine if it is the video(s).

Question: you are trying to watch these videos on a HDR screen, yes? and not a SDR screen.

[Germania]

OK, that's obvious and I would have noticed it anyway.

I'll download it again to test and manually check if it's been re-encoded
I should be home in 2 hours, so about 30 minutes later ..

[oldManInFL]

Attached is a screenshot using VLC. You should see a purple/magenta haze on the video

[Germania]

I also tried Where's Wanda with the same results

I had already downloaded "Where's Wanda" in x265 ..
.. as with "Land of Women" only the first epi

I can't remember any color problem with my standard player mpc-hc
Or did you adjust something on the monitor?

Can you post a photo (with time stamp) so I can compare when I get home

[oldManInFL]

VLC Media Player and Windows Media Player both show the tint. Carpool Karaoke The Series has no problems.

Can someone try to download one of the problem files today and see what results you get?