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6.2.0.8 "Failed To Obtain The Decryption Key, Please Contact Us For Assistance"

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    Amazon 6.2.0.8 "Failed To Obtain The Decryption Key, Please Contact Us For Assistance"

    Hello,

    I've had a few Amazon Prime films fail to download with the error "Failed To Obtain The Decryption Key, Please Contact Us For Assistance"

    These are the titles:

    Gardens Of Stone
    Sexette
    Spirit: Stallion Of Cimarron​

    Is this as simple as it sounds and these particular titles are not downloadable? All the other Amazon content I've tried is working fine.

    I'm using Stream Fab 6.2.0.8.

    #2
    All of these titles are locked. Did you pay for them, renting or otherwise?

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      #3
      Thanks for replying theresay. All the titles are available in the UK and are working fine today, so I think it was just a VPN issue yesterday (from checking the forum and spotting Germania had replied to issues relating to the same error message - sorry that I didn't check the forum properly before posting)

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