6.2.0.8 Can't download anything from any site

Xenus

Hi,
Since a couple of weeks I can't download anything from any site, the process starts and when finshs it gives different errors.
I folowed the steps on the piinned post "How to do a clean install of StreamFab (Windows)" but with no luck. Still doesn't work.
Tried MP4, MKV Toolnix and MKV ffmpeg with the same results

This happens on Max, Netflix, Paramount, Disney, even F1tv, at any site.

I'm on Windows 11 Pro 64b, Streamfab log attached.

Any thoughts?

Cats4U

I'm not as good reading logs now as I used to be. The Developer has added so much new (important) information that it gets me confused. One thing I did notice right off the bat was that your StreamFab Settings are saying that you are in the United Kingdom and speak English, but you are telling the various streamers that you are in Argentina and speak Spanish. Which is it? Are you using a VPN to connect? If so, have you tried a different server or a different VPN company?

DeaconGER

i'll confirm that... nothing works anymore, here in Germany. I'll get only 48 bytes movies after downloading as long as possible on it. 10 minutes, 20 minutes half an hour... whatever... I dont do logs, because it will change nothing, because i guess no one reads.... I am very disappointed. this module never worked 100% , never. Always sources which wont do nothing at all... lost money, i think...

Xenus

I'm not as good reading logs now as I used to be. The Developer has added so much new (important) information that it gets me confused. One thing I did notice right off the bat was that your StreamFab Settings are saying that you are in the United Kingdom and speak English, but you are telling the various streamers that you are in Argentina and speak Spanish. Which is it? Are you using a VPN to connect? If so, have you tried a different server or a different VPN company?
Cats4U

I have the UI in english, but I'm located in Argentina, and on the settings I have Spanish as default language.
I'm not using any vpn.
Besides that, the program was working without any issues the last past weeks with the same settings. On one of the updates (I don't remember which one) stopped working.
That's why I'm wrintting here

DeaconGER

Streamfab loaded most of the files in only 48-bytes-mp4, content shown as below.

Germania

@ DeaconGER
Once again you have completely missed the point ..
.. This has nothing to do with the (repeatedly) unnamed waipu
and it has nothing to do with the lack of support from a very specific provider with the DRM downloader.

Apart from that, SF has not become worse in this respect, but waipu has become more complicated

Cats4U

Besides that, the program was working without any issues the last past weeks with the same settings. On one of the updates (I don't remember which one) stopped working.
Xenus

A typical reply post from someone that has only posted 3 times. You are the only one here that has suddenly lost the ability to download from 4 major modules and one minor one. That just does not happen. It has to be something either that you are doing wrong or you have a problem with your Internet provider. Netflix, MAX, and Disney+, in particular, are supporting crackdowns on Account Sharing very strenuously now. When you say that you are in the UK and speak English, but then they find out you are in Argentina and speak Spanish, that throws up a red flag immediately.
This is what I suggest to you... Either set your UI setting to AR/ES (preferred) or use a VPN to make it look like you are connecting in from a server in AR. Prior to that, run a full clean install. Don't skip a single line or action.

Germania

The Developer has added so much new (important) information that it gets me confused.
Cats4U

More infos are not the problem ..
.. but always errors in the log even if analysis and dl work without errors ..

@Xenus

The only provider in the log that was tried with 6208 is F1 TV ..
.. and I've no subscription to test.

Looks like they use YT videos - so I tested the Race Highlights
works fine for me (tested via AR)

-= click pic to enlarge =-

That's why I suspect that paid content is DRM protected ..
.. and YT DRM protected content hasn't worked for weeks.
You're not doing anything wrong - but the forum users can't help either

As for the other VIP services ... choose one
rename your StreamFab.log, test a title and then post your new log
(a comparison of 6207 log and 6208 log may have some differences)

Cats4U

Originally posted by Cats4U View Post
The Developer has added so much new (important) information that it gets me confused.

More infos are not the problem ..
.. but always errors in the log even if analysis and dl work without errors ..

Believe me, I'm not complaining about the additional information in the logs. I welcome it. I just haven't had the time to figure out what it all means yet. Between my bypass recovery and my wife's problems (2 broken shoulders, an arthritic ankle, a fractured coccyx bone and the possibility of lung cancer) I spend most of my time in doctor's offices or hospitals. She's got a CAT scan on her coccyx today, and I've got a meeting with my coronary pharmacist tomorrow, and she has a lung biopsy later after that.

Xenus

A typical reply post from someone that has only posted 3 times. You are the only one here that has suddenly lost the ability to download from 4 major modules and one minor one. That just does not happen. It has to be something either that you are doing wrong or you have a problem with your Internet provider. Netflix, MAX, and Disney+, in particular, are supporting crackdowns on Account Sharing very strenuously now. When you say that you are in the UK and speak English, but then they find out you are in Argentina and speak Spanish, that throws up a red flag immediately.
This is what I suggest to you... Either set your UI setting to AR/ES (preferred) or use a VPN to make it look like you are connecting in from a server in AR. Prior to that, run a full clean install. Don't skip a single line or action.

Cats4U

I don't know where you get Im on UK, and also why you have to be so rude when the only thing I tried to do is be clear on my problem, and that is why Im posting here.

Here you have attached a new log with all the errors

Netflix;

Netflix:
2024:12:10-14:25:22 0x00003470 [Info]: [Download Check]: /****************************************************************************/
2024:12:10-14:25:22 0x00003470 [Info]: [Download Check]: download result:  "failed"
2024:12:10-14:25:22 0x00003470 [Info]: [Download Check]: fail code:  702
2024:12:10-14:25:22 0x00003470 [Info]: [Download Check]: /****************************************************************************/
2024:12:10-14:25:22 0x00003470 [Info]: key:  "Netflix"

Paramount

024:12:10-14:39:52 0x00003470 [Info]: [Download Check]: /****************************************************************************/
2024:12:10-14:39:52 0x00003470 [Info]: [Download Check]: download result:  "success"
2024:12:10-14:39:52 0x00003470 [Info]: [Download Check]: /****************************************************************************/
2024:12:10-14:39:53 0x00002b14 [Info]: Operate check success.

Says "Success" on the log but the program says error and doesn't save the file

Disney

2024:12:10-14:47:52 0x00003470 [Info]: [Download Check]: /****************************************************************************/
2024:12:10-14:47:52 0x00003470 [Info]: [Download Check]: download result:  "failed"
2024:12:10-14:47:52 0x00003470 [Info]: [Download Check]: fail code:  702
2024:12:10-14:47:52 0x000035d4 [Info]: "[DownloadDisney]" download thread end.
2024:12:10-14:47:52 0x00003470 [Info]: [Download Check]: /****************************************************************************/
2024:12:10-14:47:52 0x00003470 [Info]: key:  "Disney+"

Same error like Netflix

Max

Max:
2024:12:10-14:53:01 0x00003470 [Info]: [Download Check]: /****************************************************************************/
2024:12:10-14:53:01 0x00003470 [Info]: [Download Check]: download result:  "failed"
2024:12:10-14:53:01 0x00003470 [Info]: [Download Check]: fail code:  702
2024:12:10-14:53:01 0x00003470 [Info]: [Download Check]: /****************************************************************************/
2024:12:10-14:53:01 0x00003470 [Info]: key:  "Max"

Same error

Any clues?

Xenus

It seems that the log was removed from the last message, here it is

jpp72

First thing you should do is change your settings to use MKV (FFMpeg) instead of MKV (MKVToolNix)

If that doesn't work, I would try to maybe install the K-Lite Codec Pack and see if that fixes your issue.

I would imagine the Standard Edition is enough but you can go overkill and install the Mega Edition. But i would install the Standard Edition no matter what.

Xenus

First thing you should do is change your settings to use MKV (FFMpeg) instead of MKV (MKVToolNix)

If that doesn't work, I would try to maybe install the K-Lite Codec Pack and see if that fixes your issue.

I would imagine the Standard Edition is enough but you can go overkill and install the Mega Edition. But i would install the Standard Edition no matter what.
jpp72

Already tried ffmpeg as MKVToolnix too with the same result, I have the codecs installed, also I can play the videos inside Streamfab. It's weird

Germania

That's not what I meant by "choose a provider"
If the error message is always the same, you/I don't need to test 4 providers ..

.. I tried "The Penguin.s01e01" from Max AR with your settings (mkvtoolnix, h264, eac3) + selection

No problem for me - but I noticed that one audio is EAC3 and one is Atmos.

So I would suggest you use without mkvtoolnix (see jpp72) and only one audio/subtitle.

I can't and don't want to say any more, because I can't upload any more pictures here:

Xenus

Thanks @Germania, tried your suggestion but received the same error (fail code: 702)
And I can't find anything about err0r 702 on the forum

Cats4U

I don't know where you get Im on UK, and also why you have to be so rude when the only thing I tried to do is be clear on my problem, and that is why Im posting here.
Xenus

You really don't have to look too far. Right off the bat, SF says you are in the UK.

2024-12-03----------------------------
2024:12:03-19:52:11 0x00002804 [Info]: Compiled Time  Nov 27 2024   17:01:50
2024:12:03-19:52:11 0x00002804 [Info]: git version : 20241127-73d104e91-release
2024:12:03-19:52:11 0x00002804 [Info]: OS country:  "United Kingdom"
2024:12:03-19:52:11 0x00002804 [Info]: OS language:  "English"
2024:12:03-19:52:11 0x00002804 [Info]: UI language:  "ENU"
2024:12:03-19:52:11 0x00002804 [Info]: Resolution :  1920  *  1080
2024:12:03-19:52:11 0x00002804 [Info]: DPI :  1
2024:12:03-19:52:11 0x00002804 [Info]: App Argument:  ("C:\\Program Files\\DVDFab\\StreamFab\\StreamFab64.exe")
2024:12:03-19:52:11 0x00002804 [Info]: Root Domain:  "dvdfab"
2024:12:03-19:52:11 0x00002804 [Info]: Platform:  winx64
2024:12:03-19:52:11 0x00002804 [Info]: app: system_type= Windows  [Windows|macOS]
2024:12:03-19:52:11 0x00002804 [Info]: app: system_architecture= x86_64  [x86_64|i386|arm64|arm]
2024:12:03-19:52:11 0x00002804 [Info]: app: system_version= Windows 11
2024:12:03-19:52:11 0x00002804 [Info]: app: machine_id= fc-34-97-e4-60-9b
2024:12:03-19:52:11 0x00002804 [Info]: app: app_platform= x64
2024:12:03-19:52:11 0x00002804 [Info]: app: app_client_id= cry_s//YRgquLx+/SsnosHdLcQ==_cry
2024:12:03-19:52:11 0x00002804 [Info]: app: app_version= 6.2.0.7
2024:12:03-19:52:11 0x00002804 [Info]: app: app_launch_id= "e0372a40-d91e-4d70-81a9-b1db795da5fd"
2024:12:03-19:52:11 0x00002804 [Info]: app: applicationFilePath= "C:/Program Files/DVDFab/StreamFab/StreamFab64.exe"
2024:12:03-19:52:11 0x00002804 [Info]: app: app_args= ("C:\\Program Files\\DVDFab\\StreamFab\\StreamFab64.exe")
2024:12:03-19:52:11 0x00002804 [Info]: app: cmd_line: "C:\Program Files\DVDFab\StreamFab\StreamFab64.exe"
2024:12:03-19:52:11 0x00002804 [Info]: app: QLocale::system QLocale(English, Default, United Kingdom)

Then Netflix comes along and gets the truth.

2024:12:03-19:52:55 0x00002804 [Info]: [update analyze status]: type = Netflix, status = 0, flag = 0
2024:12:03-19:52:55 0x00002804 [Info]: [Netflix]" checkUrlCanPlay failed, str : "https://www.netflix.com/browse
2024:12:03-19:52:55 0x000004d4 [Info]: "[Netflix]" hand shake processing
2024:12:03-19:52:55 0x000004d4 [Info]: "[Netflix]" OnNetflixPageData membeshipStatus : current_member
2024:12:03-19:52:55 0x000004d4 [Info]: userdata.locale.country : AR
2024:12:03-19:52:55 0x000004d4 [Info]: userdata.locale.id : es-US
2024:12:03-19:52:55 0x000004d4 [Info]: supportedLocales :
2024:12:03-19:52:55 0x000004d4 [Info]:      locale : en-AR  default:  false
2024:12:03-19:52:55 0x000004d4 [Info]:      locale : es-AR  default:  true
2024:12:03-19:52:55 0x000004d4 [Info]:      locale : pt-AR  default:  false
2024:12:03-19:52:55 0x000004d4 [Info]:      locale : fr-AR  default:  false

I told you two things to try... Set your SF location to Argentina and language to es-AR and do a completely clean install (not skipping any steps) and you've done neither. So, I'm out.
And by the way, the error codes that appear after a failed download aren't as revealing and as important as the [CRITICAL] and [WARNING] errors that appear in the log.

Xenus

The system locale is the windows installation, on the same pc (with the same settings) during more than a year Streamfab was working without any issues, so I don't think will be that. And stopped working all the services (not only NF, max) so Isn't a streaming service problem. I can play the videos with no issues on Streamfab, the problem is when I try to download.
I changed all the setings AR Spanish and got the same error, I already did a "clean" install as states on the pinned post on this forum and the same issue happens.
Also deleted all the folders that the unninstaller didn't remove (%HOMEPATH%/Documents/DVDFab/StreamFab/Temp, etc) and still got the same errors

Im running out of options

Germania

The system locale is the windows installation, on the same pc (with the same settings)
during more than a year Streamfab was working without any issues, so I don't think will be that
Xenus

I never changed my Win language if I successfully use a Provider is other countries/continents via VPN.

SF 6209 has not changed your problem, right?

Since a couple of weeks I can't download anything from any site
Xenus

Can you name the last working version?

Were there any known changes - different PC, Win11 upgrade, other internet connection/router or a malware attack?

Xenus

Sadly the problem persists.

No changes on the pc, same isp/router, nothing new installed. Other similar programs keeps working with no issues, only Streamfab can't be used.

I don't know what else to check

october262

Sadly the problem persists.

No changes on the pc, same isp/router, nothing new installed. Other similar programs keeps working with no issues, only Streamfab can't be used.

I don't know what else to check
Xenus

have you tried checking / disabling your firewall / antivirus software ??
retry netflix again.