Cannot authorize, "Failed to connect to the Internet"

trevork99

New Member

Join Date: Jun 2023

Posts: 2
#1

Not a StreamFab Issue Cannot authorize, "Failed to connect to the Internet"

12-24-2024, 02:33 AM

I'm not sure why this is happening. I recently moved houses and changed my WiFi network, and now all of a sudden, StreamFab doesn't want to work. I've tried restoring the default hosts file, checking and unblocking firewall restrictions (I also have the free version of Malwarebytes), running as admin, uninstalling and reinstalling, and even attempted to log into the test account to no avail. I am able to connect to the DVDFab site via the client to "link" my Google account, but it always fails on the client side. When I try to exit the program, it loads anyway and throws the trial stuff at me, then closes after reaching the home screen while saying that I am using a pirated version (???).

Any other suggestions on what I can try and do to fix this? The computer I'm using has already been authorized.
Tags: None
Wilson.Wang

DVDFab Staff

Join Date: Jul 2011

Posts: 3827
#2

Yesterday, 08:41 AM

Please check your system hosts file (C:\Windows\System32\drivers\etc)

Wilson

Please post your logs the default location is:
For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
Please use attachment button and attach your most recent, Internal log and post right here.
If it's the burning issue, please also attach burn log.

Thanks!
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Cannot authorize, "Failed to connect to the Internet"

Not a StreamFab Issue Cannot authorize, "Failed to connect to the Internet"

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