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StreamFab Offline Installer crashes

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  • rytomi
    replied
    Yes, as I've mentioned, I followed the uninstall procedure. The installer for 6.2.1.5 still doesn't run, though strangely enough I was able to install 6.2.1.3.

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  • Sebastian001
    replied
    How to do a clean install of the latest StreamFab 1. Totally delete the contents of your StreamFab Log & Temp directories. Please refer to your StreamFab Settings as to where you have told SF where to save them. 2. Use a "professional" uninstall program to completely remove the old version of StreamFab. Make

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  • Sebastian001
    replied
    Never use the update function within the program. Please note the topic on the start page regarding reinstallation.

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  • rytomi
    replied
    Originally posted by Kevlar View Post
    Hi there, are you using a VPN? Have you tried restarting your computer and see if updating will work?
    I am not using a VPN, however my internet is very slow as all I can get in my location is a cellular Wi-Fi hotspot (4G). This is why I use StreamFab to download as my internet is not good enough to stream reliably in real-time.

    I tried restarting when it initially did not work, and again after the install and again after the successful install of 6.2.1.3. The installer for 6.2.1.5 will not run on this machine.

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  • Kevlar
    replied
    Hi there, are you using a VPN? Have you tried restarting your computer and see if updating will work?

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  • rytomi
    replied
    I went back through my offline installers. 6.2.1.4 wouldn't run either, but strangely enough I was able to install 6.2.1.3. The installers for 6.2.1.4 and 6.2.1.5 still do not run after successfully installing 6.2.1.3. The live update will not download either, it immediately fails without trying.

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  • rytomi
    replied
    Install Log
    Attached Files

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  • StreamFab Offline Installer crashes

    The new version of StreamFab 6.2.1.5 came out and I'm trying to install it on my machines. The first two had no problem, but on the 3rd I forgot to exit StreamFab first and the installer popped up and then just crashed. Now I am unable to get the StreamFab installer to run on that machine. It pops up and asks for the UAC elevation, then the StreamFab installer window briefly shows (for less than a second) and then vanishes. This problem does not occur for the other products like DVDFab. I have followed the uninstall process, but the offline installer still will not run.

    Install log shows no error and is attached. I've also attached a screenshot of the logged error in the event viewer.

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