StreamFab Offline Installer crashes

[Sebastian001]

Glad to hear you got it working. It's a very unconventional way of doing it, but the end result was a good one.



I'd have to put a big part of the blame on the StreamFab developer, in this case. No well written installer would allow you to run the installer while the program is already running. I sometimes have a nasty habit of forgetting to check some minor programs I run to see whether they are running or not when I start their installer for an update. That's mainly because I have their taskbar icons hidden. Well, I immediately get yelled at by the installer. That's the way it should be with SF, as well.

I agree with you that it is poorly programmed. But we both know that will never change :-)

[Cats4U]

Uninstalled the 6.2.1.3 x64 (not fully, only via the uninstaller), downloaded the 6.2.1.5 x86, and interestingly enough it installed fine.
I then uninstalled the x86 (again only by uninstaller) and then tried the same 6.2.1.5 x64 installer again and now it magically works.
Something definitely wonky in the installer code, but I have 6.2.1.5 installed now, so whatever.

Glad to hear you got it working. It's a very unconventional way of doing it, but the end result was a good one.

As a curious test, I tried reproducing the same result and it was easily reproduceable. It seems if the offline installer is run when StreamFab is still running, the installer crashes and messes with something that won't let it run again afterwards no matter how much I try even without StreamFab running or installed anymore.

I'd have to put a big part of the blame on the StreamFab developer, in this case. No well written installer would allow you to run the installer while the program is already running. I sometimes have a nasty habit of forgetting to check some minor programs I run to see whether they are running or not when I start their installer for an update. That's mainly because I have their taskbar icons hidden. Well, I immediately get yelled at by the installer. That's the way it should be with SF, as well.

[rytomi]

I don't know how you got the idea to run the offline installer while Streamfab is still running. It's just rubbish!

We gave you instructions.

Step 1) Completely uninstall the program, removing every bit of residue.

Step 2) Just reinstall it using the downloaded file. It's very easy. It's basically two steps.

I suspect you didn't do step 1 of the cleanup correctly at the beginning and there were still residues.

Well I said in the beginning that running the installer with Stream Fab running was not intentional. I have it installed and running now, I just mentioned at the end that running the installer with Stream Fab running is what started this mess. Just running the installer, not actually trying to install it. Never gets to the countdown or anything. Clearly some kind of bad code in there that doesn't play nice. It could just terminate the program, or give a warning, but instead it crashes and mucks things up before you have a chance to even start or cancel.

Again, I have it figured out and working now.

[Sebastian001]

I don't know how you got the idea to run the offline installer while Streamfab is still running. It's just rubbish!

We gave you instructions.

Step 1) Completely uninstall the program, removing every bit of residue.

Step 2) Just reinstall it using the downloaded file. It's very easy. It's basically two steps.

I suspect you didn't do step 1 of the cleanup correctly at the beginning and there were still residues.

[rytomi]

try installing the non x64 version - https://forum.dvdfab.cn/forum/stream...anuary-17-2025

Uninstalled the 6.2.1.3 x64 (not fully, only via the uninstaller), downloaded the 6.2.1.5 x86, and interestingly enough it installed fine.
I then uninstalled the x86 (again only by uninstaller) and then tried the same 6.2.1.5 x64 installer again and now it magically works.
Something definitely wonky in the installer code, but I have 6.2.1.5 installed now, so whatever.

As a curious test, I tried reproducing the same result and it was easily reproduceable. It seems if the offline installer is run when StreamFab is still running, the installer crashes and messes with something that won't let it run again afterwards no matter how much I try even without StreamFab running or installed anymore.

[rytomi]

Redownload the x64 version and run a CRC check on it.

MD5: c28cde1166723429d4981e971b8842f4
SHA1: de7b355e2387e77025683d7520cdb39f5278686c
CRC32: 958e8d10

I wouldn't trust that hotspot. If you are getting buffering on your real-time streaming, that says a lot about the quality of your Internet.

Yes, my internet is crap. The CRC is good and installs on other machines.

[Cats4U]

Internet quality doesn't seem to be what's at play for him at his current point, as he can't even get the installer to run.

???? If he can't download a working, valid, installer, the installer is not going to work. Furthermore, when the installation is being done, there is interaction between the installer and the SF server.

[AllNight]

Internet quality doesn't seem to be what's at play for him at his current point, as he can't even get the installer to run.

[Cats4U]

Redownload the x64 version and run a CRC check on it.

MD5: c28cde1166723429d4981e971b8842f4
SHA1: de7b355e2387e77025683d7520cdb39f5278686c
CRC32: 958e8d10

I wouldn't trust that hotspot. If you are getting buffering on your real-time streaming, that says a lot about the quality of your Internet.

[october262]

Firewall is always disabled. AV cannot be completely disabled easily but has an exclusion for all DVDFab software. It is the built in Windows Defender, nothing extra installed and is not triggering.

try installing the non x64 version - https://forum.dvdfab.cn/forum/stream...anuary-17-2025

[rytomi]

did you try disabling your antivirus software & firewall software ???

Firewall is always disabled. AV cannot be completely disabled easily but has an exclusion for all DVDFab software. It is the built in Windows Defender, nothing extra installed and is not triggering.

[october262]

This system is running Windows Server 2016 (Windows 10 based).

did you try disabling your antivirus software & firewall software ???

[rytomi]

what windows version is your computer running ???

This system is running Windows Server 2016 (Windows 10 based).

[rytomi]

duplicate post

[october262]

Yes, as I've mentioned, I followed the uninstall procedure. The installer for 6.2.1.5 still doesn't run, though strangely enough I was able to install 6.2.1.3.

what windows version is your computer running ???