Prime Video Error 310 on primevideo.com

[colemarc]

See attached log.

I guess the relevant piece is:

2025:02:10-16:14:26 0x00000a50 [Info]: Processer: StartGetCRT - Service :24, Catch :0
2025:02:10-16:14:26 0x00000a50 [Info]: Get CKS.
2025:02:10-16:14:26 0x00000a50 [Info]: Get cvk: df7ee213db664dc18b25c83e97b185e5
2025:02:10-16:14:26 0x00000a50 [Log]: http status code: 404
2025:02:10-16:14:26 0x00000a50 [Info]: Get cvk rs: 200
2025:02:10-16:14:26 0x00000a50 [Info]: **** Processer: StartGetCRT - Get CHCRT net error.
2025:02:10-16:14:26 0x00000a50 [Info]: "[DownloadControlAmazon]" **** Get download Processed fail. The error is : 310
​

I had to apply this workaround, else StreamFab would fail while analyzing:

in file amazon_get_meta_info.py replace line:

movie_play_urls = amazonSoup.select('.dv-dp-node-playback')

with line:

movie_play_urls = amazonSoup.select('.episodes-playbutton')

[Germania]

Also it seems impossible to try the Amazon Downloader

scaduta = expired (already used)

So you have no more free test downloads ..
.. there is no way for me to help you

Buy a license (and with current Win10/11 amazon works fine)
or contact support to see if you can get new 3 test downloads - here

[colemarc]

StreamFab x64 Version 6.1.9.5, Win x64, Windows 10 (sandbox)
Italy

[Germania]

No piracy allowed

No registered VIP service

[Info]: Amazon Downloader, Register: 0, Enabled: 1

SF 6195 is disabled for a long time - see here

And I don't know if your obsolete "Windows 10 Build 19041" (20H1)
can work with any Streaming provider

Ergo: Use trial with current release or buy a license

[colemarc]

I seems like even 6220 (trial) is not able to download.

[Germania]

I seems like even 6220 (trial) is not able to download.

Same sandbox ?

And I don't know if your obsolete "Windows 10 Build 19041" (20H1)
can work with any Streaming provider

[colemarc]

Also it seems impossible to try the Amazon Downloader:

[Germania]

Also it seems impossible to try the Amazon Downloader

scaduta = expired (already used)

So you have no more free test downloads ..
.. there is no way for me to help you

Buy a license (and with current Win10/11 amazon works fine)
or contact support to see if you can get new 3 test downloads - here

[colemarc]

Same sandbox ?

No, now this is Windows 10 22H2 and not a sandbox.
I could not enable the trial for Amazon Downloader, therefore I purchased the license and now it seems to work.
But why 3/3 downloads available today?

[Germania]

.. I purchased the license and now it seems to work.
But why 3/3 downloads available today?

It will probably take a little while until the assignment is made - wait until 00:00 UTC
If a new authorization does not help after that, only the support can also help

[colemarc]

Sorry to bother you again, but since the movie download started MsMpEng.exe is using far more CPU cycles than StreamFab64.exe.
Is this expected?
From what I can gather MsMpEng.exe is Microsoft Antivirus and it is not scanning the disk just now.



As soon as StreamFab completed the download MsMpEng.exe became quiet again.

[Germania]

Same here - i use exclusion for StreamFab Directory

Add exclusions for Microsoft Defender Antivirus in the Windows Security app

[colemarc]

Same here - i use exclusion for StreamFab Directory

Add exclusions for Microsoft Defender Antivirus in the Windows Security app

Exclusions seem to do nothing. I guess it is only for scanning.
But disabling Real-time protection really makes a difference.